Hyundai of Bedford

Shopping for a new car I spoke to the internet service manager to communicate my interest in a vehicle on their lot. He told me to come in the next day at lunch. So I did. I spoke to the internet service manager to communicate my interest in a vehicle on their lot. He told me to come in the next day at lunch. So I did. When I got there the car was in the lot as he had said. It was dirty, inside and out with strategically placed bird droppings. In addition the car did not start as the battery was dead. The interior was dirty, the door panels were scuffed and scratched. Did I mention this was a brand new car? I had already discussed with their online rep what I was after and furthermore told the internet service manager that I would like to test drive the car and most likely make a deal during my visit. That apparently went on deaf ears. I communicated my disappointment to the Operations Manager and he said, "They why bother even driving it" I agreed and took my business elsewhere. The right answer would have been, "Let's get this car cleaned up for you and in the interim let's see if we can make a deal for your trade". I will tell everyone I ever meet to not deal with them unless, of course, they enjoy looking at a car that does not start and is filthy. More

Great Service My salesman was very professional, friendly and knowledgeable. He took the time to show me all of the details and make sure I was comfortable with th My salesman was very professional, friendly and knowledgeable. He took the time to show me all of the details and make sure I was comfortable with the car. More

Impressed With Carl being on the job for only 3 days, I was impressed with his determination to learn (with me) and was very enthusiastic. Rick was terrific t With Carl being on the job for only 3 days, I was impressed with his determination to learn (with me) and was very enthusiastic. Rick was terrific to assist, in a very professional manner, with all my interests, questions, and concerns. Kim was very clear in explaining all the paperwork with me. Everything was presented in an orderly fashion. Very professional. More

Good Everything was good. I would recommend Hyundai of Bedford to friends and family, everyone was nice and friendly, and tried to meet all my needs . I wo Everything was good. I would recommend Hyundai of Bedford to friends and family, everyone was nice and friendly, and tried to meet all my needs . I would like to say thank you! More

Wonderful Excellent the sales staff treat you right I will buy my next car here. Everyone went above and beyond to helpeat find the right car at the right price Excellent the sales staff treat you right I will buy my next car here. Everyone went above and beyond to helpeat find the right car at the right price. More

Just be cautious Of course i decided to give them a try since I had only heard great things about them but i can honestly tell your hyundai has made the last 30days of Of course i decided to give them a try since I had only heard great things about them but i can honestly tell your hyundai has made the last 30days of my life stressful. I thought i was doing great i had recently got approved for a new car, i felt as though I had earned it. But before I could go purchase my hard plates I recieved a call to bring back the car or a co signer, I took a cosigner and after sitting there for a little over 2.5 hours someone finally came and told me that they would be taking my car because my co signer had not been approved, it became extremely hard to understand why they would let me drive off the lot and keep a car for a little under 30days if they were aware that I would not be able to keep it. So i returned to the car after being told that I would recieve my down payment. I waited and waited and still nothing its gets pretty sad because when u want to purchase a car everyone wants to talk to you, but since I have called and called about my refund and I am only placed on hold and sent to countless voicemails with no call backs. I usually dont like to cause any trouble but honesly my heart it broken, to get a car and have it taken back is terrible and to not recieve a refund after you were told you would is even worse. Do me a favor and Please look eslewhere before going here its not worth the headache or the pull and tug on your stress. More

great Great customer service. Everyone involved (mike hall) salesperson, Kim (finance) and Mike Martz (service) to name a few were really helpful. I would Great customer service. Everyone involved (mike hall) salesperson, Kim (finance) and Mike Martz (service) to name a few were really helpful. I would recommend this dealership to friends and family. More

replacement of back-up camera service was prompt and courteous.waiting area clean. car returned in clean condition. able to get an appointment that worked for me easily. would recc service was prompt and courteous.waiting area clean. car returned in clean condition. able to get an appointment that worked for me easily. would reccommend. More

Great work! They replaced the stabilizer links In question in a record amount of time. I was able to leave dealership feeling satisfied my problem was solved. They replaced the stabilizer links In question in a record amount of time. I was able to leave dealership feeling satisfied my problem was solved. More

easy and convenient I had a very easy experience at Hyundai. They were on schedule, clean, and polite. I was able to work while waiting because of the WiFi. Thanks for t I had a very easy experience at Hyundai. They were on schedule, clean, and polite. I was able to work while waiting because of the WiFi. Thanks for the hard work. More