Hyundai of Bedford
Cleveland, OH
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great wonderful people to work with and very knowledgable. answerd all my questions. very fast and accurate assistance. i would definitely go back again. i wonderful people to work with and very knowledgable. answerd all my questions. very fast and accurate assistance. i would definitely go back again. i even got a follow up email More
Another Sonata from Bedford Hyundai Another terrific Hyundai experience!! I feel very comfortable at this dealership. They are very professional and consistently make my dealings with th Another terrific Hyundai experience!! I feel very comfortable at this dealership. They are very professional and consistently make my dealings with them as positive as possible. More
Hyundai of Bedford Makes It Easy Hyundai of Bedford has sold or leased me my last three vehicles. The sales staff is helpful, but not pushy. They found me the vehicle I wanted withi Hyundai of Bedford has sold or leased me my last three vehicles. The sales staff is helpful, but not pushy. They found me the vehicle I wanted within the price range I required. When I am ready for my next car, I will being going to Hyundai of Bedford. More
Great Experience Would highly recommend looking for a new car here. I leased a 2016 Elantra about two weeks ago, and have been extremely happy with it so far. Sales te Would highly recommend looking for a new car here. I leased a 2016 Elantra about two weeks ago, and have been extremely happy with it so far. Sales team was friendly, but professional. I felt they gave me a good, honest overview of products and services available, without pressuring me into purchases I did not want. More
I'm grateful! I am grateful for my experience. I needed a car and left with one. My salesperson was very friendly and down to earth. He was also very patient. I am grateful for my experience. I needed a car and left with one. My salesperson was very friendly and down to earth. He was also very patient. More
Our experince in trying to buy a new vehicle For a number of years I've helped friends and family buy cars through the internet and I do my homework before buying a vehicle. We recently have bee For a number of years I've helped friends and family buy cars through the internet and I do my homework before buying a vehicle. We recently have been in the market for a new vehicle and specifically had been strongly considering a base Santa Fe GLS model. We sent requests for internet quotes to several dealers including Hyundai of Bedford. We received a detailed quote from Hyundai of Bedford for a new base Santa Fe GLS all-wheel drive model including a description of the vehicle and features, the actual MSRP, our price including specific rebates (which I verified that we qualified for), taxes and fees. It was very thorough quote. The next day we went to the dealership with the written quote we had received from their internet manager. It was a bit better quote than those we had received from other dealers and we chose the Hyundai of Bedford since it was closest to our home. We were told by the salesman that the dealer did not have the car in stock and would need to perform a dealer trade. I already knew this and the other quotes I had received from various dealers had indicated the same. Hyundai of Bedford had not had a base GLS model in stock for at least the past week. After conferring with the sales manager, the salesman then indicated they could not honor the original internet quote. Instead they could obtain a base GLS model but it would be front wheel drive rather than all wheel drive and would cost $1,000 more than originally quoted. When I asked about this I was told that Hyundai of Bedford's internet quotes do not guarantee that price. Further, the salesman indicated many times people come into the dealership with a quote and end up buying a higher trim model. That was not our intent. Given this, my wife and I decided to leave. We had previously owned a Hyundai but given our recent experience we will likely look to another brand. As for Hyundai of Bedford, we did not get a good feeling about the place and the price change did nothing to change this perception. More
We had fun A very pleasant expierence.We were taken care of and the staff was nice.We will return in about 3 to 4 yrs.To purchase another car.Thank you very much A very pleasant expierence.We were taken care of and the staff was nice.We will return in about 3 to 4 yrs.To purchase another car.Thank you very much. More
Great! I had a great experience with Hyundai of Bedford. I love my new Hyundai Elantra and was very pleased with my service. All of the associates made sure I had a great experience with Hyundai of Bedford. I love my new Hyundai Elantra and was very pleased with my service. All of the associates made sure that I received great service. More
Shopping for a new car I spoke to the internet service manager to communicate my interest in a vehicle on their lot. He told me to come in the next day at lunch. So I did. I spoke to the internet service manager to communicate my interest in a vehicle on their lot. He told me to come in the next day at lunch. So I did. When I got there the car was in the lot as he had said. It was dirty, inside and out with strategically placed bird droppings. In addition the car did not start as the battery was dead. The interior was dirty, the door panels were scuffed and scratched. Did I mention this was a brand new car? I had already discussed with their online rep what I was after and furthermore told the internet service manager that I would like to test drive the car and most likely make a deal during my visit. That apparently went on deaf ears. I communicated my disappointment to the Operations Manager and he said, "They why bother even driving it" I agreed and took my business elsewhere. The right answer would have been, "Let's get this car cleaned up for you and in the interim let's see if we can make a deal for your trade". I will tell everyone I ever meet to not deal with them unless, of course, they enjoy looking at a car that does not start and is filthy. More
Great Service My salesman was very professional, friendly and knowledgeable. He took the time to show me all of the details and make sure I was comfortable with th My salesman was very professional, friendly and knowledgeable. He took the time to show me all of the details and make sure I was comfortable with the car. More