Hyundai of Bedford

Thought I had purchased a vehicle and began paperwork. Was then told there was a recall on the car and I couldn’t get it until the recall work was completed (with no timetable for completion). After this Was then told there was a recall on the car and I couldn’t get it until the recall work was completed (with no timetable for completion). After this came out of the blue I was told the only way I could still purchase the vehicle was to pay for it now and then wait an unspecified time period to receive the car. Was given no option to keep the deal that was agreed upon and wait to pay for the vehicle when it could actually be sold. Do not recommend this dealership. Amazed by the poor treatment and communication. 0 stars if possible. More

Brittanie was the best and I would recommend her to anyone! She was absolutely fantastic. anyone! She was absolutely fantastic. More

I have had pretty much the same bad experience with the service department as many other people. My car was towed in on Friday. It is now Wednesday and I am no further ahead in knowing what’s going on or w service department as many other people. My car was towed in on Friday. It is now Wednesday and I am no further ahead in knowing what’s going on or when I will have my car back. I have left multiple messages for Hunter, I have spoken to Jackie, and now have a call into the service manager Andrew. I have made no less than six phone calls. I would not recommend the service department to anyone !when I bought the car I dealt with Nick and he was very good but I would not want to go back here because of the poor and I mean poor service department! More

Malaysia was great we really appreciate it thank you so much! Kai was a great help to! much! Kai was a great help to! More

This dealership is completely lacking in transparency and customer care. I was charged an outrageous $200 for an EV charge that should cost only $22–$35. There was no warning whatsoever about the excessive f customer care. I was charged an outrageous $200 for an EV charge that should cost only $22–$35. There was no warning whatsoever about the excessive fee. My sales rep, Drew Sullivan, was nearly impossible to reach. I called 11 times; he answered only twice and ignored the other 9 voicemails. When I finally spoke with him, he admitted the fee was unreasonable but only offered to cover half. I suggested using that money to post a warning sign for future customers — and of course, I never heard back. Between the price gouging, the failure to return calls, and the lack of accountability, Hyundai of Bedford has shown they cannot be trusted. Save yourself the frustration and take your business elsewhere. More

Out of all the vehicles I've bought this was one of my top 2 experiences! This is the top dealership I've been to as far as helpfulness integrity and everything!! I worked with Tyler and he helped me with top 2 experiences! This is the top dealership I've been to as far as helpfulness integrity and everything!! I worked with Tyler and he helped me with everything inside and out the vehicle. Thank you! More

Great place to buy a car! friendly staff and good prices! Will go back again! friendly staff and good prices! Will go back again! More

My experience with Andrew was absolutely great. He was able to deal with my shenanigans He was able to deal with my shenanigans More

Stephen was awesome and worked with us to get a new vehicle in our price range! vehicle in our price range! More

my experience with Pete was great I loved every second I was there thank you so much! was there thank you so much! More