Hyundai Medford

Customer Satisfaction I have developed a strong feeling of trust, that what needs to be fixed will be done efficiently and what does not need to be fixed will be evaluated I have developed a strong feeling of trust, that what needs to be fixed will be done efficiently and what does not need to be fixed will be evaluated honestly and monitored. More

Service Department Donovan is excellent at his profession. Being a woman I appreciate being talked to professionally and respectfully. I also appreciate the information Donovan is excellent at his profession. Being a woman I appreciate being talked to professionally and respectfully. I also appreciate the information and answers I recieve to my questions no matter how minor. Having 50 years of dealing with dealerships and service departments I can tell you this is hands down the best. More

Salesman Scott Scott make the experience pleasant. He pointed out the features of each car we looked at and seemed to know what he was talking about. I was impressed Scott make the experience pleasant. He pointed out the features of each car we looked at and seemed to know what he was talking about. I was impressed with his technique and style which to me was laid back and not overly aggressive but stayed on point. Super upbeat person and always responded to text questions in timely manner. Plus we love the car. More

Maintenance Our service tech Donovan is professional and personable ALWAYS....provides feedback services performed and services needed in the future...he always a Our service tech Donovan is professional and personable ALWAYS....provides feedback services performed and services needed in the future...he always address me by name....great asset to the service department srtment More

Friendly, knowledgeable service dept. Donovan steers is in the right direction each service visit. He goes out of his way to be super helpful. Highly recommend working with him for repairs Donovan steers is in the right direction each service visit. He goes out of his way to be super helpful. Highly recommend working with him for repairs & maintenance. More

good experience Had appointment for oil change on 2 Vehicle.. All went smoothly. Taken care of by Todd and as always Donovan was there to greet and help. Had appointment for oil change on 2 Vehicle.. All went smoothly. Taken care of by Todd and as always Donovan was there to greet and help. More

Oil change Scheduled me on the day and time requested. Were ready for me on arrival and quickly began the service of my vehicle. Service was completed in a timel Scheduled me on the day and time requested. Were ready for me on arrival and quickly began the service of my vehicle. Service was completed in a timely manner and I was advised of vehicle condition More

The services provided and the sales skills I encountered wer I came in to Butler Hyundai to have some factory-mandated service on my Hyundai Sonata, which I have owned for about three years. While waiting for I came in to Butler Hyundai to have some factory-mandated service on my Hyundai Sonata, which I have owned for about three years. While waiting for this to process, I conversed with the service desk representative and casually mentioned how much easier it would be for some of my disabled friends to get in and out of a van than it has been in my Sonata. He suggested that such a van might be available, and referred me to Marie, who offered to help me weigh my possible options. In about an hour, I had driven two different vans, and talked financial possibilities with the sales manager. I came home with a Kia Sedona, which I am delighted with. I highly respect and trust each and every one of the people who worked with me. They allowed me to arrive at my own conclusions without pressure. I highly recommend the Butler Hyundai staff, and from what I could see of the Butler business philosophy, I would say that you could buy at any of the Butler dealerships and see that they are real people who put real people first and sales second. Marie Bulkin, sales rep., epitomizes this. Thank you Marie, and all the others who I met there. (she did not pay me to write this!) More

Butler Fast service. Give print out slip on services. Will be back in future. People are very friendly. Happy they are open early, did not wait long Fast service. Give print out slip on services. Will be back in future. People are very friendly. Happy they are open early, did not wait long More

Good Service I had a service appointment. When I arrived Donovon Smith already had prepared recommendations for service on my vehicle. The vehicle was ready whe I had a service appointment. When I arrived Donovon Smith already had prepared recommendations for service on my vehicle. The vehicle was ready when promised. The service was thorough and complete. More