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Hyundai Medford

Medford, OR

2.9
157 Reviews

5000 Crater Lake Ave

Medford, OR

97502

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Showing 157 reviews

March 08, 2024

I felt very uncomfortable after having a routine oil change and then for the first time seeing the oil light on the dashboard on my way home from the dealership. After calling, and not receiving a call More

by Miss kit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan
December 01, 2023

Don't recall I purchased a vehicle that was on sale for 13000 marked down from 15000 I did not know the price was that low until I got home they sold it to me for approximately 18800 very shady Don't rec More

by Chrisoliveira13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Higgins
November 29, 2023

I recently had the pleasure of experiencing exceptional service from Morgan Dielman in the service department. I visited the dealership to get my tire pressures checked and refilled in my 2021 Kia Sorento More

by Heydoug1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan, Kingston
March 31, 2023

Don't buy from them, horrible after sales service, still getting strung along since August 2022 for an issue. They are good at ignoring you once you sign More

by bm747u
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob
Apr 03, 2023 -

Hyundai Medford responded

I apologize for any inconvenience we have caused you. I would like to help resolve this issue. Please reach out to me anytime. Mitch Parker, General Manager, Hyundai Medford, (541) 245-5335.

December 12, 2022

brought in on a tow truck March 24th 22. . 9 months not fixed. I have 200,000 mile warranty, plus extended warranty parts have been there for 6 months, my car keeps getting pushed back. I hav More

by coni.cacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russell, sales manager, ladies at front counter
May 25, 2022

GREAT TEAM AT MEDFORD HYUNDAI. SUPER HELPFUL AND NO PRESSURE. GREAT EXPERIENCE DEALING WITH MITCH THE G.M. AND THE REST OF THE CREW. SERVICE IS SUPER FRIENDLY AS WELL. More

by Dino Ricci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
October 21, 2021

i am impressed wirh the knowlegeable, quality service at Butler Hyundai. Donovan Smith has been my service advisor for over 7 years, always giving me honest, qualiry help with my vehicle. just short of 200k More

by carolannmickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan Smith, Joe Despain
July 29, 2019

easy and quick comfortable lounge, good coffee tea cold drinks just an overall pleasant experience. Of course wondering onto the sale floor (right next to the lounge More

by leebjntuffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
July 28, 2019

Easy and stress-free Thanks to Marie and Kyle for making this the easiest car buying experience that I have ever had! I got exactly what I wanted and I LOVE my new 2019 S More

by shw13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie and Kyle
July 04, 2019

Thank You Friendly and helpful, bought the Cert. used car, Hundai Sante Fe and Love it. OK I will add more The car was misrepresented with a lot more amenities More

by rchar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wilsie, Vern Chieves
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