Hyundai Eugene
Eugene, OR
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Regular Maintenance Everyone is great here. Give good advise and have your best interest at heart. Will always bring my vehicles here. Thanks again for all your help! Everyone is great here. Give good advise and have your best interest at heart. Will always bring my vehicles here. Thanks again for all your help! More
Friendly and helpful. Another great experience here at Sheppard Motors. The Staff is super friendly. They were efficient, kind and accommodating, which was all very appre Another great experience here at Sheppard Motors. The Staff is super friendly. They were efficient, kind and accommodating, which was all very appreciated. Makes the trip from the coast worth it. More
Great Salesman Salesman Nat the Hat was very attentive to my needs in learning about the vehicle I ended up buying and showing me how to operate the intricate comput Salesman Nat the Hat was very attentive to my needs in learning about the vehicle I ended up buying and showing me how to operate the intricate computer set up and other vehicle operations. Charlie in finance made the buying process a very smooth one. More
My ‘13 Santa Fe Sport Made an appointment by phone to take my SUV in to the dealer for a recall repair. After dropping it off, I was told it would take 2 hrs. In less time Made an appointment by phone to take my SUV in to the dealer for a recall repair. After dropping it off, I was told it would take 2 hrs. In less time than that, they called me to tell me my vehicle was ready. I love it when they under-promise and over-deliver! More
Great Got the car I wanted with ease. They gave me a test drive in the model I was interested in and reviewed all the options available. I ordered the car Got the car I wanted with ease. They gave me a test drive in the model I was interested in and reviewed all the options available. I ordered the car on line from Volvo and the car arrived a few months later. Tom gave me a full tour of the car and the features before we left. More
Good friendly service department. We especially appricriated their shuttle service. We bought our fist Volvo from Sheppard Motors a 1974 Volvo 145 and owned six since then. I have alw We especially appricriated their shuttle service. We bought our fist Volvo from Sheppard Motors a 1974 Volvo 145 and owned six since then. I have always done my own service so I have never had one in the shop. We took our car in for an AC problem and found them to be knowledgeable and thorough. More
Arrived upset. Left very happy. Arrived with our 2013 Sonata which was just shutting off while driving with no reason. Second time brought in. While test driving a 2019 Tucson were t Arrived with our 2013 Sonata which was just shutting off while driving with no reason. Second time brought in. While test driving a 2019 Tucson were told the car was gone/dead. Did not expect that results but The Hyundai sales team worked their magic and got us into a new 2019 Tucson with a wonderful warranty and payments lower than what we were paying. Great group to work with. Mark was a great salesman and knows how to read people well. Felt like the whole team really cared and worked the best deal for us. Thank you again. More
Excellent Service! My car was fixed and ready to go quickly. Kept me up to date on the repairs. Check-in and check-out was a breeze. My car was fixed and ready to go quickly. Kept me up to date on the repairs. Check-in and check-out was a breeze. More
Purchased Hyundai Kona Electric Salesman Tony Johnson and all dealership staff who assisted with finalizing my lease of a 2019 Hyundai Kona Electric were superb. These new electric v Salesman Tony Johnson and all dealership staff who assisted with finalizing my lease of a 2019 Hyundai Kona Electric were superb. These new electric vehicles are in great demand and Tony went overboard to keep me updated on my status on the waiting list and stayed true to the original terms of the deal notwithstanding outrageous customer demand resulting in dealers elsewhere demanding and getting prices well in excess of the MSRP. I found the business culture of the Sheppard Motors dealership to be friendly, helpful, and completely comfortable to do business with - by far the best experience I've ever had over many years and many car acquisitions. More
Warranty work and light problem Luis was very nice to work with. He got a hold of my warranty company to check that I was covered. And got a hold of me to keep me informed. Overall a Luis was very nice to work with. He got a hold of my warranty company to check that I was covered. And got a hold of me to keep me informed. Overall a great experience! Thank you Luis! More