Hyundai Eugene

Quick oil change In and out in less than an hour, very happy. Also let me know my struts need replaced and quoted a price for it. Also explained it wasn’t something In and out in less than an hour, very happy. Also let me know my struts need replaced and quoted a price for it. Also explained it wasn’t something that had to be done right this minute. More

Great experience. Great car. My wife and I came into Sheppard motors to buy a car. Our salesman ( Mark Roberts) was just outstanding. He made the whole experience enjoyable and fa My wife and I came into Sheppard motors to buy a car. Our salesman ( Mark Roberts) was just outstanding. He made the whole experience enjoyable and fast. We ended up leasing an Ionic electric. If your looking for a car, go see Mark. More

Smooth transaction and easy to work with. Everyone is always so friendly and always willing to work with you. I dont like to put people on the spot but I needed a new car and didn't have time Everyone is always so friendly and always willing to work with you. I dont like to put people on the spot but I needed a new car and didn't have time to fit car shopping into my schedule. They worked around my schedule and my car was affordable. Car shopping doesnt get better than this. More

Service Department Always Helpful I am grateful for the service provided by the service team, I trust them to properly service my car, and, to fix any problems I may encounter. Today, I am grateful for the service provided by the service team, I trust them to properly service my car, and, to fix any problems I may encounter. Today, 10/14/2019, my 'check engine' light had been on since Saturday, the service team examined it, fixing the problem. I am a widow, so need expertise on problems that occur, and, to know that I can trust Sheppard, is extremely important. Jan Rusk More

Zech was a huge help! There was no pressure from him to look at the most expensive cars or to buy. He let us find the car we loved on our own and the buying process was seamless. look at the most expensive cars or to buy. He let us find the car we loved on our own and the buying process was seamless. More

Quick and easy process. Used Costco pricing so no haggling. Paperwork was relatively painless. Highly recommend. Love the new Volvo, getting used to all the features. haggling. Paperwork was relatively painless. Highly recommend. Love the new Volvo, getting used to all the features. More

I would give Sheppard’s ten stars if I could. I had an overheating problem with my Jetta. I called Sheppard’s service department and was greeted by Luis. He listened to my description of the pro I had an overheating problem with my Jetta. I called Sheppard’s service department and was greeted by Luis. He listened to my description of the problem and recommended that I call VW Roadside service. He said he would keep an eye out for my car arriving at the dealership and keep me in the loop while they inspected my car. Luis did exactly that. He called awhile later and described what the service technician had found and what they were going to do to repair my car. Luis told me he would call me as soon as the car was repaired. A day later I picked the car up and noticed it had been washed and vacuumed. The repair had been made and the car was perfect. What more could any customer ask for. I would give them ten stars if I could. More

Excellent customer service and very informational I went for a oil change, the guy at the counter was super nice, provided excellent customer service and was very informative when it came to explainin I went for a oil change, the guy at the counter was super nice, provided excellent customer service and was very informative when it came to explaining things on my car. My over all experience was excellent! Thank you so much! More

SCAM ARTISTS Your service department preys on elderly customers and should be investigated by the State Attorney General, BBB and other government fair practice ag Your service department preys on elderly customers and should be investigated by the State Attorney General, BBB and other government fair practice agencies. Not a customer anymore! More

Hyundai service It took 6 calls to make a service appointment. Fortunately the VW service department took care of us. Hyundai Service called back two days later. It took 6 calls to make a service appointment. Fortunately the VW service department took care of us. Hyundai Service called back two days later. More