Hyundai Eugene

More than expected with professional service. I went in for an oil change and received more than expected. I really appreciate the friendly and professional service staff and they went out of thei I went in for an oil change and received more than expected. I really appreciate the friendly and professional service staff and they went out of their way to help me and my VW Bettle. More

Scheduled Maintenance I enjoyed my purchasing experience with them so I don’t mind going back for scheduled maintenance work. They didn’t try to push additional services on I enjoyed my purchasing experience with them so I don’t mind going back for scheduled maintenance work. They didn’t try to push additional services on me and above all, they complementarily wash your car inside & out. More

Awesome service Great friendly people, awesome service! Always very helpful and gave me a great deal on my new 208 Hyundai Elantra. Would highly recommend them to any Great friendly people, awesome service! Always very helpful and gave me a great deal on my new 208 Hyundai Elantra. Would highly recommend them to anyone. Thanks Sheppard.?? More

New Xc90 Our second Volvo from Sheppard Motors...and it’s always a pleasure working with their knowledgeable and friendly staff. They have a way of making you Our second Volvo from Sheppard Motors...and it’s always a pleasure working with their knowledgeable and friendly staff. They have a way of making you feel more like a friend than just another sale. More

Dirty, liars, and only looking for a quick buck and don't ca Everyone their is really nice as long as they can get money out of you. The second you can't come up with money after they sell you a lemmon then they Everyone their is really nice as long as they can get money out of you. The second you can't come up with money after they sell you a lemmon then they turn on you Treat you like dirt and say they can't help you. More

Warranty work I really appreciated the excellent communication with Marci when dealing with the warranty work on my car. Allen also was an excellent source of getti I really appreciated the excellent communication with Marci when dealing with the warranty work on my car. Allen also was an excellent source of getting me where I needed to be. Great group of people to do business with and restore my confidence in dealing with a dealership. Thank you More

Great Car Buying Experience Worked with Teresa at VW in Eugene, she was very knowledgeable and didn’t make me feel pressured at all! Very good sales person! She went over the car Worked with Teresa at VW in Eugene, she was very knowledgeable and didn’t make me feel pressured at all! Very good sales person! She went over the car features with me and didn’t make me feel rushed. Very nice person and very professional. Thank you Teresa! More

Perfect car buying experience Excellent service, no hassle, helpful staff. Second time buying here and will continue to come back. Sabree found the exact car we wanted and provided Excellent service, no hassle, helpful staff. Second time buying here and will continue to come back. Sabree found the exact car we wanted and provided it quickly without any issues More

Quick and Attentive Service I greatly appreciated a variety of car options presented with no pressure put on me to buy. All questions politely answered. The process was quick a I greatly appreciated a variety of car options presented with no pressure put on me to buy. All questions politely answered. The process was quick and with no stress. More

Maybe the service department lied. Or they sold us a clunker We bought a 2017 Hyundai Sonata Plugin Hybrid with 12,000 miles on it from Sheppard. At 16,000 miles, we took it in for an oil change. They insisted t We bought a 2017 Hyundai Sonata Plugin Hybrid with 12,000 miles on it from Sheppard. At 16,000 miles, we took it in for an oil change. They insisted the diagnostics showed it needed a fuel system service - cleaning, etc. Why did a car with 16,000 miles on it need fuel system service? They said it actually needed it earlier. So why hadn't it been done before they sold it to us? No answer. We were out $177 for maintenance on an essentially new car. Either the service department was lying about it needing a fuel-system clean, or they should have done it at 12,000 miles, before they sold it to us. Either way, I'll not be back. Not even for an oil change. More