HyperCars

Lack of transparency and integrity. Such a shame as this dealer could be great. Recently was working with the sales staff at Hyper Car to make a purchase on a vehicle and took the ste Such a shame as this dealer could be great. Recently was working with the sales staff at Hyper Car to make a purchase on a vehicle and took the steps to ensure proper appraisal of my vehicle, as I was doing a trade, and setting up a PPI for the (new to me) vehicle I was purchasing. Over a week and a half of this process, 2 days prior to the PPI, Katie calls and advises that another customer had put a deposit on the vehicle I was purchasing, and I was now out. Mind you, over this entire process and discussion with her I was not advised that this would be a possibility to "lose" this car to another customer as we had arranged all of these steps for PPI and such due to a deposit. This should have been prevented or advised of the possibility that this could happen if a deposit wasn’t taken. I asked to speak with the owner, due to the smaller size of this dealer and understanding that they work in a high-end capacity and that reviews and reputation in a business like this are paramount. I was brushed off and provided with a he's unavailable and "doesn't make outbound calls" to customers as an excuse. This could have been rectified. Unfortunately, it wasn't. It was my loss, I guess. But at least I found out about their lack of integrity before it could have been too late. More

Excellent customer service, dealer was very responsive and took care of all issues with the vehicle promptly. Highly recommend! and took care of all issues with the vehicle promptly. Highly recommend! More