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Hutchinson Kia of Macon

Macon, GA

3.5
191 Reviews
You'll find more than the latest Kia models at our dealership, serving the greater Macon, Warner Robins, Milledgeville, Perry and Griffin areas of Georgia. You'll also discover folks just like you, your friends and neighbors, with a passion for Kia and a desire to share that knowledge, and we're here to help you every step of the way on your car ownership journey.
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3931 River Pl Dr

Macon, GA

31210

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Showing 191 reviews

July 31, 2024

Professional friendly curious and did a great work I had 3 recalls which they did in a reasonable amount of time class act! More

by dr2rivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilda Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Hutchinson Kia of Macon responded

Thanks for the great feedback! We're glad to hear our team at Hutchinson Kia of Macon provided professional and friendly service while addressing your recalls efficiently. We appreciate your support!

July 30, 2024

The worse dealership ever. Service was the worse. Have already called the BBB. Was told my car would cost over $4800 to fix. Had it towed to get a second opinion from another m More

by raydenise1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hilda Howell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kacy Polk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady Lisa
Jul 31, 2024 -

Hutchinson Kia of Macon responded

I'm really sorry to hear about your experience. It's concerning that you received such differing diagnoses and pricing for the same issue, as we strive for transparency and fairness in our service. We take this feedback seriously and would like to investigate further to understand what went wrong here. Please reach out at your convenience so we can discuss this matter directly. Thank you, Stacey Weeks - Service Manager - X

July 30, 2024

Our sales person Hunter was excellent and our manager Steve was the greatest. I got a brother-in-law that been a general manager for 50 years. Had a big dealership in Atlanta. I like him as good as I lik More

by bfastner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter
Jul 31, 2024 -

Hutchinson Kia of Macon responded

We're delighted to hear that Hunter and Steve provided such excellent service at Hutchinson Kia of Macon. Thanks for sharing your experience with us!

July 25, 2024

I had an ok service at Hutchington Kia. This is my 2nd Kia that I've purchased from here. More

by earlmajorsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 25, 2024 -

Hutchinson Kia of Macon responded

Earl, thank you for sharing your support of Hutchinson Kia of Macon! Enjoy your new Kia, and drive safe!

July 07, 2024

First of all, I wouldn't take my worst enemy to Kia of Macon. Second of all, their systems are hacked, and they are failing to mention it to their customers. On May 28 @ 1pm, I dropped my car off at More

by Kayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Male named Stacie
Jul 15, 2024 -

Hutchinson Kia of Macon responded

Kayla, I'm truly sorry to hear about your frustrating experience. This is certainly not the level of service we aim to provide and I apologize for any inconvenience caused by these issues. If you're willing, please reach out so we can discuss this further and find a resolution. Thank you, Steve Winters - General Manager - swinters@hutchinsonautogroup.com

June 17, 2024

We had such a great experience purchasing our 2025 Kia K5, which was a challenge to find in this area. Jake Perez was such a great help with finding the perfect car for us! No pressure felt to purchase an More

by rosegrimsley10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Perez
Jun 17, 2024 -

Hutchinson Kia of Macon responded

Thank you for sharing your wonderful experience with Jake and our team at Hutchinson Kia of Macon! We're delighted to hear that they went above and beyond to make your 2025 Kia K5 purchase smooth and enjoyable. Enjoy the brand-new ride!

June 02, 2024

I would have liked to give them five stars for their service but the lack of honesty of the Kia dealers prevents me from doing so. I took my car to the dealer to have the engine oil changed and tires ro More

by frankisko9876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't
June 02, 2024

Justin did a great job and worked very hard to insure that our overall experience was a good one More

by rparker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
May 22, 2024

Great experience at Hutchinson Kia with my car, they did service on it, changing my oil and filters (oil and cabin). The only thing that could have been better was it could have been quicker. But they had More

by Lakesidelinda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryant Bailey
May 22, 2024 -

Hutchinson Kia of Macon responded

We're glad to know you had a great experience with us at Hutchinson Kia of Macon! We appreciate your patience and will strive for quicker service next time. Enjoy driving your Kia Sportage!

May 15, 2024

I had a fabulous experience getting my Telluride’s 45K Service. Dropped my car off the afternoon before and it was ready the next morning. Chelsea was great to work with and very professional. I recent More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea.
May 16, 2024 -

Hutchinson Kia of Macon responded

We're glad to know that you had a fabulous experience with us, especially with Chelsea. Your feedback about the sales team's follow-up calls is noted and appreciated. We look forward to serving your Kia Telluride at Hutchinson Kia of Macon again!

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