Hutchinson Kia of Macon
Macon, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 175 reviews
I would have liked to give them five stars for their service but the lack of honesty of the Kia dealers prevents me from doing so. I took my car to the dealer to have the engine oil changed and tires ro service but the lack of honesty of the Kia dealers prevents me from doing so. I took my car to the dealer to have the engine oil changed and tires rotation. I made some marks on the tires to verify that they had rotated the tires. They charged me for the entire service. When they delivered the car to me I checked to see if they had actually rotated the tires. Surprise!!! They did not rotate the tires. They had to refund my money. This is not the first time this has happened to me. It seems to be the normal practice of Kia dealerships. More
Great experience at Hutchinson Kia with my car, they did service on it, changing my oil and filters (oil and cabin). The only thing that could have been better was it could have been quicker. But they had service on it, changing my oil and filters (oil and cabin). The only thing that could have been better was it could have been quicker. But they had a nice waiting room with snacks and water. I love my Kia Sportage! More
I had a fabulous experience getting my Telluride’s 45K Service. Dropped my car off the afternoon before and it was ready the next morning. Chelsea was great to work with and very professional. I recent Service. Dropped my car off the afternoon before and it was ready the next morning. Chelsea was great to work with and very professional. I recently had 2 bad service visits with Son’s Kia in McDonough and I vowed to never return so I am glad I found Hutchinson even if it 45 minutes away. Thank you Chelsea. I would suggest that the sales team do a better job of coordinating their follow-up calls. I must of had 5 calls offering to give me an estimate to trade/purchase my Telluride. They were polite and not overly pushy.. More
Always very customer service oriented and service area always very neat and clean. Offered free csr wash which we didnt even know about always very neat and clean. Offered free csr wash which we didnt even know about More
Appointment was 1. 30 for oil change I left at 3.45.it will last oil change, having to put in qt ever 1000 miles then pay $80 to charge. Why change it.. 30 for oil change I left at 3.45.it will last oil change, having to put in qt ever 1000 miles then pay $80 to charge. Why change it.. More
I have nothing but wonderful things to say about my experience at Hutchinson Kia. I purchased my Kia from Matthew in 2020. He made it simple and straightforward. I left a happy Telluride owner, whic experience at Hutchinson Kia. I purchased my Kia from Matthew in 2020. He made it simple and straightforward. I left a happy Telluride owner, which I still own today. The service department knows me by name mainly because I'm very particular about my vehicle. They have always been polite, professional, and quick to service my vehicle when it was in for routine maintenance. Nick in the service department is awesome, as is my go-to for a ride back to work, Gary! If there is ever an issue simply talk with the department person and they will take great care of you and your car! More
Slow service center. Horrible customer service. Made me wait from 730 am until 400pm for my car to be serviced for a oil change plus a oil leak. Possibly that they cause Horrible customer service. Made me wait from 730 am until 400pm for my car to be serviced for a oil change plus a oil leak. Possibly that they caused bc they're the only place I take me vehicle. Awful service today More