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Hutchinson Auto Sales

Macon, GA

4.0
59 Reviews

3989 Riverplace Drive

Macon, GA

31210

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59 Reviews of Hutchinson Auto Sales

November 17, 2024

Service was a (10) and did in timely manner satisfactory job and courteous service.and car wash More

by Princess Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lillian, DEDE MAY
Nov 18, 2024 -

Hutchinson Auto Sales responded

Princess, thank you for sharing your 5-star review with the Hutchinson Buick GMC team! Its always our aim to get each customer back on the road in no time.

October 31, 2024

They were fine sales was good and the people were nice to had a good time More

by oddog52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DARNEL DALY, JOSEPHUS HENDERSON, JAMES WATKINS, BYRON JAMES, PHILLIP MITCHELL, MIKE FENDLEY, CHAD ANDREW, DEDE MAY, RON GRAHAM, KEVIN HOLTER
Nov 01, 2024 -

Hutchinson Auto Sales responded

Thank you for being such a great customer of Hutchinson Buick GMC!

October 21, 2024

While visiting friends in Macon, GA my car died. I had to get it towed to Hutchison on a Sunday. Tow truck driver was suppose to leave my info at dealership but he didn’t. Trey at Hutchinson tracked More

by KManderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey, Service Department
Oct 21, 2024 -

Hutchinson Auto Sales responded

KManderson, we're delighted to hear that Trey went above and beyond to get you back on the road quickly! Thank you for recommending Hutchinson Buick GMC. Safe travels back home!

October 19, 2024

While on a return trip home from vacation a battery light came on. We were near Macon ga and called Hutchison and spoke with Trey, he directed us to the dealership, met us on arrival and had the car check ou More

by anneplea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey in Service Dept
Oct 21, 2024 -

Hutchinson Auto Sales responded

Thank you for sharing your experience! We're delighted to hear that Trey provided such impressive service during your visit at Hutchinson Buick GMC. It's great to know we could help get you back on the road quickly, and we'd be thrilled to assist with any future needs!

October 18, 2024

Very professional, kept real good communications during the process. Had me in and out of the dealership in less than. Hour. Very pleased with the service More

by cjjamessix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Clark
Oct 18, 2024 -

Hutchinson Auto Sales responded

It's wonderful to hear that our team at Hutchinson Buick GMC provided you with efficient and professional service. Thank you for sharing your experience - we're so glad you love your new ride!

October 15, 2024

My car was fixed & I was satisfied with it I would refer a friend to go there More

by ericd9524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service advisor
Oct 16, 2024 -

Hutchinson Auto Sales responded

Your kind review warms our hearts! Thank you from the Hutchinson Buick GMC Team.

October 05, 2024

I've moved from New Jersey in 2021, and sort for a reliable place to maintain the five star attentive maintenance to my vehicles which I am accustom. I periodically drive back and forth to New Jersey More

by smdsykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPHUS HENDERSON
Oct 07, 2024 -

Hutchinson Auto Sales responded

Thank you for trusting Hutchinson Buick GMC with your vehicle maintenance needs! We're delighted to hear that our team has provided the reliable service you're accustomed to, ensuring safe travels between New Jersey and beyond. Safe journeys ahead!

September 17, 2024

We brought car in for an Oil Change and Tire Rotation. Asked Dean to check the Navigation System because it would allow us to sign in or input any information in. When making my appointment the Clerk said More

by Mrburre37
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean in Service Department
Sep 19, 2024 -

Hutchinson Auto Sales responded

We apologize for the confusion and inconvenience you experienced during your recent visit. It sounds like there was a miscommunication regarding the services and pricing, which is certainly not our intention. We also regret that we missed checking your Navigation System as requested. Please reach out to us directly so we can address these concerns properly and ensure everything with your car is taken care of moving forward. Thank you, Chuck Jones - Service Manager - charles.jones@hutchinsonautogroup.com

September 10, 2024

I did have problems using the website to schedule the service at the dealer. The day of the service, i was met with no waiting by the service adviser. He gave me a quote on the repair which I approved. T More

by deltabobm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Sep 11, 2024 -

Hutchinson Auto Sales responded

Thank you for sharing your experience! We're glad to hear that despite the initial website issue, our team at Hutchinson Buick GMC provided efficient and satisfactory service. We appreciate your feedback and look forward to serving you again!

August 31, 2024

Agent didn’t even have my vehicle washed. They always wash it and when asked he said that I needed to ask for it. That has never been the case. After spending 500 dollars the least they could More

by Drxbutts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
Sep 02, 2024 -

Hutchinson Auto Sales responded

We apologize for the oversight regarding your vehicle wash. This is not the level of service we aim to provide, especially after a significant expense. We would like to make this right and discuss how we can improve your experience moving forward. Please reach out at your convenience. Thank you, Chuck Jones - Service Manager - charles.jones@hutchinsonautogroup.com

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