Huntington Beach Mazda - Service Center

Great customer service! I have been coming to this dealership for 5 years and they continue to provide great customer service! The pricing is pretty reasonable for a dealer a I have been coming to this dealership for 5 years and they continue to provide great customer service! The pricing is pretty reasonable for a dealer and I don’t feel like they push service I don’t need just yet. More

Customer service (service department) I had purchased a car from this dealership in May of last year. I have been taking my car into this location for routine maintenance over the last 18 I had purchased a car from this dealership in May of last year. I have been taking my car into this location for routine maintenance over the last 18 months. In my experience the last few times I took my car in I was not happy with the the outcome. I let the service representative Freddy Campos know if how I felt about the subpar maintenance job. I had just had 4 new tires, new brakes and alignment done. When I got the car back the car would shake while I was braking. I let Freddy know I would no longer be usuing mazda for any of my maintenance needs. Freddy asked me if I could bring the car. Ack in and I explained to him how busy I am with my work and that I didnt have time to bring the vehicle back. Freddy wasted no time sent out a replacement vehicle and picked mine up and serviced my car and had it back to me the next morning. I was so impressed by the attitude freddy had towards making sure my car was in good standing and I was a satisfied customer. I will be staying with mazda as long as freddy is working there becuase of how well he handled this situation and his exemplary attitude and work ethic. More

Great guy, great service, great dealership! Fredy was super nice and helpful. Got my car road trip ready. Love this dealership, it’s staff and the service. Been coming here since 2008. Fredy was super nice and helpful. Got my car road trip ready. Love this dealership, it’s staff and the service. Been coming here since 2008. More

Excellent Service I went in to get a new key cut and programmed Fredy was very helpful in answering my questions and ran a full inspection plus a diagnostic on a proble I went in to get a new key cut and programmed Fredy was very helpful in answering my questions and ran a full inspection plus a diagnostic on a problem with my passenger side window at no extra cost. He was very accessible and communicative and gave me great recommendations for services in the future. When I get my window fixed, I will definitely be going through him. More

Outstanding Service Fredy is outstanding. It was my first Service for my car. Fredy welcomed me and showed me around. At check out he was very thorough in reviewing serv Fredy is outstanding. It was my first Service for my car. Fredy welcomed me and showed me around. At check out he was very thorough in reviewing services performed and answering questions. He even gave me his email stating he is available 24/7 to answer any questions. I will definitely request Fredy at my next scheduled service. More

Confident and Satisfied with the Quality Workmanship and Cus Arrived a little early for my 7:30 a.m. 85k mile service appointment. Was greeted warmly by every staff member who caught my eye. Fredy handled all Arrived a little early for my 7:30 a.m. 85k mile service appointment. Was greeted warmly by every staff member who caught my eye. Fredy handled all the necessary paperwork, estimation, and eta for completion of the work. I decided to wait and found the new waiting area to be a pretty good place to hang out, watch tv, snack, or do some work. Again every staff member was friendly and polite. Unfortunately, the car needed work on cracked tie rods and an alignment that required more time. I was offered an available loaner car while the work was being done and was able to continue with my day. Fredy was excellent at keeping me informed and the car was ready as promised. Every service representative I've ever dealt with at HB Mazda has been a good expereince. All in all, five star rating. Thanks to you Fredy and your colleagues. More

Huntington Beach Mazda Service Review Chris Mendoza did an excellent job. He explained all the details regarding my car’s “health”. I felt comfortable and at ease leaving the dealership. Chris Mendoza did an excellent job. He explained all the details regarding my car’s “health”. I felt comfortable and at ease leaving the dealership. Very satisfied overall. :) Plus this specific dealership has a great waiting room with healthy snacks and comfy chairs. More

New tires for my Fantastic car Fredy Castro welcomed me and took care of my car needs. He made me feel at home. I came in because of a flat tire. The original tire when I bought thi Fredy Castro welcomed me and took care of my car needs. He made me feel at home. I came in because of a flat tire. The original tire when I bought this car in 2013, has served me well but it’s time for new ones. I waited for the work to be done while Fredy keep me informed with the status of the car. I only come here for my car needs because of people like Fredy who see me as an important part of the business. More

Hugely Helpfuk From the moment I called in to get my air bag replaced to the time I came out with the airbag fixed and some other small things fixed up on the car, F From the moment I called in to get my air bag replaced to the time I came out with the airbag fixed and some other small things fixed up on the car, Fredy, and the dealership, were nothing but super professional and helpful and friendly. Just a fantastic experience overall. More

Simply Amazing Service!!! We just want to share with everyone how satisfied and amazing our experience was one more time at this dealership! Fredy Campos was our service techn We just want to share with everyone how satisfied and amazing our experience was one more time at this dealership! Fredy Campos was our service technician and simply did an amazing job!!! From the moment you drive in to the moment you drive off... his attention and services were completely great!!! People like Fredy simply make anyone feel very comfortable during visits like this!!! Keep up the great work Fredy! More