Huntington Beach Mazda - Service Center

Chris in the service department is the best! He is polite and organized and always on top of things! Always answers all my questions with a smile! and organized and always on top of things! Always answers all my questions with a smile! More

Great! This was my first time at this location and I will be back! Shaun is my #1 person for all sales, and Fredy and Luis were fantastic with my service. This was my first time at this location and I will be back! Shaun is my #1 person for all sales, and Fredy and Luis were fantastic with my service. They were thorough, fast, and really nice. More

Great Customer Service Had an appointment for later in the day, and I had called to ask if I can be seen earlier, without hesitation I was told to come in anytime. Which all Had an appointment for later in the day, and I had called to ask if I can be seen earlier, without hesitation I was told to come in anytime. Which all worked out, and my car was completed sooner than expected, Chris was great in lending me a car for the time being- which was wonderful. He was professional and kind. Overall, I had a good experience at Mazda Dealership in HB. More

They do what they say they are going to do in a timely and professional manner. 25 word min is bs though get rid of dealer rate rate. and professional manner. 25 word min is bs though get rid of dealer rate rate. More

I’ve always had a great experience here at the Mazda service center. The waiting area is great and the service employees are friendly and attentive. Definitely recommend! service center. The waiting area is great and the service employees are friendly and attentive. Definitely recommend! More

The service was good as always, the "almost as new" confition of the car has been confirmed , Chris was attentive and efficient as always, also advising about the next service confition of the car has been confirmed , Chris was attentive and efficient as always, also advising about the next service More

Always friendly and helpful. They go the extra mile. Lovely waiting room with plugs for my PC, and the really clean restrooms! Makes the wait a pleasure. Lovely waiting room with plugs for my PC, and the really clean restrooms! Makes the wait a pleasure. More

Fredy is Amazing!!!! this review is way overdue and Fredy really deserves it!!! I'm the owner of a cx5 that been having issues stalling sometimes and I was not happy wit this review is way overdue and Fredy really deserves it!!! I'm the owner of a cx5 that been having issues stalling sometimes and I was not happy with my car and feel unsafe, after they did some repairs the vehicle continued to have issues, Fredy gave me his cell phone number and his email and told me that if I ever have any issues with my vehicle, if I have questions or just want to set up my next appointment to contact him directly. Well my husband and I were driving home one day and the vehicle stalled in the middle of an intersection, I called Fredy to let him know that the car died again, he was on his day off and was having dinner with some friends but he immediately asked me where we were and said "Im on my way", 20 minutes later he arrived and checked the vehicle and attempted a couple of things to get the vehicle started but he said it was something Electronic and we need it to tow the vehicle into the shop, he contacted Mazda roadside assistance and make arrangements for a tow truck we waited until almost midnight and the tow truck never arrived, Fredy took me and my husband home and apologized because the tow truck never show up. He came first thing in the morning and pick us up drove us to the dealership and set us up with a loaner vehicle. A day later he informed us that they found the issue and it was an internal problem in the engine and that they were replacing my engine with a new one and that we had nothing to worry anymore but To be honest we were done with this car, lost confidence and were going to look for another Brand BUT just for the way Fredy handled the whole situation even on his day off, We decided to trade our cx5 for a Brand new one at the same dealer, nobody else would of even answer our phone call on their day off, he definitely went out of his way to make sure we were taken care of and we were happy. I don't believe we were going to find this kind of Customer Service anywhere else, Thank you Fredy for taking care of us and from keeping us away from other Brands. More

Appreciate you getting my car done even though I didn’t have an appointment. Also loved the waiting area and the coffee and snacks. Thank you. have an appointment. Also loved the waiting area and the coffee and snacks. Thank you. More

Best service, Fredy Campos was very helpful in by which he would let me know exactly everything that was going on with my car. I would 100% recommend him for services he would let me know exactly everything that was going on with my car. I would 100% recommend him for services More