Hudson Toyota
Jersey City, NJ
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615 Reviews of Hudson Toyota
This is my sixth acquisition (3 leases and 3 buys) from this dealership. I have returned because I have always been treated well and they do follow-up with their customers. I always prepare before a trip t this dealership. I have returned because I have always been treated well and they do follow-up with their customers. I always prepare before a trip to purchase a car and they have met my pre-determined expectations of a fair deal each time. The facility is "state of the art" and a really great place to have to be when you need service. More
My family and I have purchased a new Toyota Camry 2011 a few days ago at this dealership. We came in with our research done, and we were promptly greeted by Cesar. He conducted business in a respectable, pr few days ago at this dealership. We came in with our research done, and we were promptly greeted by Cesar. He conducted business in a respectable, professional demeanor. We were not the easiest of customers to negotiate with, but Cesar proved to be extremely reasonable. We walked away from the dealership in a few hours with a great deal and a new car. For those that know what they want and do their homework before walking into the dealership, talk to Cesar. He'll hear out your offer, and try and meet you as much as possible. If you don't know what you want, Cesar didn't BS us either. He showed us a printed copy of the dealership invoice for the particular model we were looking for, and was very upfront in doing business. There are horror stories with dealerships and the way they scam their customers. However, this dealership, in our experience, seems to be legitimate in the way they conduct buisness. No shadiness here. If you want a new car, I highly recommend that you come in with an idea of the car you want, a price figure, and go find Cesar. It's always the salesperson that makes or breaks your car shopping experience. More
From the moment that i walked in i felt very comfortable and welcomed. My family and i were very satisfied with the customer service and how they immediately gave us attention. At first i wasn't planning on and welcomed. My family and i were very satisfied with the customer service and how they immediately gave us attention. At first i wasn't planning on buying a new car but with the great deal given to me and the treatment that we got, it convinced not only me but my family as well! I'm very happy and satisfied with my new car and will most definitely recommend others whom are looking for a good deal to go to your dealership. Thanks once more. More
I have been an Accura MDX owner for 9 years 3 different cars.Tried the lincoln MKX, a great deal was offered to me. I decided to look at the Hybrid SUVS on the market. I was helped by a salesperson by t cars.Tried the lincoln MKX, a great deal was offered to me. I decided to look at the Hybrid SUVS on the market. I was helped by a salesperson by the name of Jack Stessler,it was the first time I had ever been in a Toyota showroom. I was amazed by his complete knowledge of the Highlander,actually overwhelmed by all of the usefull gadgets that were included in the car.He insisted that I take a test drive and I am glad he did insist.I knew then that I was going to buy this car no matter what price I had to pay. It has now been 4 days and everyday I am discovering new features that I didn;t know existed. If all goes well I will be a Toyota owner for many years to come.Congradulate your engineers and designers for such an inovative automobile. Thanks, Lloyd Quartin 201 988 1492 More
Very friendly and responsive service/follow up from internet manager Maria. She set me up with the sales rep michael who was friendly and helpful throughout the process. They agreed to repair a few m internet manager Maria. She set me up with the sales rep michael who was friendly and helpful throughout the process. They agreed to repair a few minor problems with the car and I had a nice experience with the service department as well. More
We came into the dealership 40 minutes before closing and was promptly greeted by a sales person. We sat down to express to him that we would like to test drive a sienna or a suv. He was telling us about t was promptly greeted by a sales person. We sat down to express to him that we would like to test drive a sienna or a suv. He was telling us about the certified pre-own siennas and we expressed to him that we are not interested in any used car if it was a pre-leased vehicle. He seemed surprised and tried to tell us how great a pre-leased vehicle is. We tell him it's a personal choice and asked to test drive a 2011 sienna. As we were walking to the lot..he pointed to some used sienna and I asked him if it's pre-leased. He said he doesn't know and would probably have to pull the carfax on the vehicles. My respond to him was, "well, since you are not sure if they are pre-leased or not, then we should just go test drive the 2011 sienna, because that is really what we wanted." He directed us the the new car lot which was a good 10-15 minutes walk to where the siennas are parked. Being 6 months pregnant and the weather close to 100 degree I asked him if he had a inventory book where we can look at and they can pull a car up to the front for us to test drive. He stated the they do not have an inventory book. By the time we got to the sienna section, He just pointed to all the siennas and said which one do you want to test drive. I had to go from car to car to look at the sticker list that states what model it is. By the time I found what we want to test drive, he said to us, "ok, we are just going to drive around this parking lot since we are closing soon." By this time, I'd had it with his indifferent attitude. It was the 3rd time he had mentioned they are closing soon. During the 20 minutes we were with him, he had stated 3-4 times that he's been in this business for 20 years everytime we ask him question that he felt he would need to provide good customer service. We left the dealership and went to a Honda dealership in clifton that we'd planned to visit. The experience there was completely different. We walk in and was greeted right away. We expressed we would like to test drive the Odyssey and the Pilot. The sales person told us to wait in the dealership while he get the cars ready. He pulled up the pilot first and had the air condition running already. We expressed to him we would like to test on bumpy roads and he made a special test drive route for us. In the end we unknowingly stayed past their closing hour and did not hear a word of it from the finance manager nor the sales person. The result, we are in the process of closing the deal with the honda dealership in a couple of days. More
Had a great experience. When we first drove up to Hudson Toyota, we were instantly greeted by William Guaviria. I came in wanting to check out what kind of different used cars they may have. I told William Toyota, we were instantly greeted by William Guaviria. I came in wanting to check out what kind of different used cars they may have. I told William I would be purchasing a car with a auto loan from another bank, so he advised me to try to finance with Hudson Toyota and maybe I would be able to get a lower rate than the other bank. I was very interested in the Scion TC and he told me that a new TC it was well within my budget. We sat down, filed all paperwork and I was able to finance with them. Next thing I knew, I was driving out the lot with my new Scion TC! Thank you William. I love my new car! More
I had a great experience at Hudson, Toyota. As soon as I enter the showroom, I was greated in a friendly manner. Mr. Hakim did everything possible to make me feel welcome and at home. He offered coffee and enter the showroom, I was greated in a friendly manner. Mr. Hakim did everything possible to make me feel welcome and at home. He offered coffee and pastries while Mario offered me water. They made sure I felt comfortable. Thank you Mr. Hakim and Mario. Mr. Hakim took the time to show me different models of Corollas and explained in details the new features of the 2010 Corolla LE. I found him knowledegeble of his work. Also took time to explain the price of the car and other questions regarding interest and payment commitment that I had for him. Execellent Job! Evelyn Santiago More
Great experience with buying a used car. William was so helpful in helping me find a car that would work for me and my budget. Called me whenever he saw something I may like so I could plan to come see it. helpful in helping me find a car that would work for me and my budget. Called me whenever he saw something I may like so I could plan to come see it. He was always available when I called and made special arrangements to stay late to accomodate my schedule. More
I was very happy with this dealership. They were extremely friendly. They were willing to work with me and the price i wanted to pay. They were very informative, and persistent to make sure i got extremely friendly. They were willing to work with me and the price i wanted to pay. They were very informative, and persistent to make sure i got in the vehicle i wanted. I would highly recommend this dealer. In fact a friend of mine went in and bought a brand new truck from them the very same day. Simply the best. More