Hudson Nissan of Charleston

When you change the oil, PLEASE update the window sticker. Failure to do so ended up causing back and forth between me Nama, and the service department. We spent an immense amount of time discussin sticker. Failure to do so ended up causing back and forth between me Nama, and the service department. We spent an immense amount of time discussing whether the oil was changed or not. Very frustrating. Unfortunately this cost me $75 to have the oil changed. Secondly, once everything was agreed on, it still took way to long to complete the paperwork. I had to wait for someone other than Nana to be free to finish up. For a cash deal this needs to streamlined…… More

I was only at the Dealership for just under three hours. George was a great sales person and helped me through the whole transaction. George was a great sales person and helped me through the whole transaction. More

Cliff did a great job of follow up and made sure parts were expedited for a faster repair. He also did a great job of communicating. Great Job were expedited for a faster repair. He also did a great job of communicating. Great Job More

Great experience with Brandon and Becky to ensure that I was able to go home with a vehicle! was able to go home with a vehicle! More

Excellent place to have your car serviced. Marcello Lombardi went over what work would be checked for my 60,000 mile service. Also was going to check out my air conditioning system that didn Marcello Lombardi went over what work would be checked for my 60,000 mile service. Also was going to check out my air conditioning system that didn't seem to be cooling very well. Marcello kept me informed on the status of my vehicle. When I picked my vehicle up went over all the work that was done and where my vehicle was parked. More

Nana was very helpful and professional. He made the whole purchasing process smooth and easy. He made the whole purchasing process smooth and easy. More

After my oil change my check light engine came on. 1 day later my car wouldn’t start. 1 day later my car wouldn’t start. More

Having oil leak from front cover after timing belt was done in January 2024. Went to kenny to see if warranty would cover; they ignore oil leak (cover under front of engine has oil, indicates a leak). W done in January 2024. Went to kenny to see if warranty would cover; they ignore oil leak (cover under front of engine has oil, indicates a leak). Would like to discuss with shop manager. Has never leaked until after timing belt work. More

My service advisor was very professional and thorough with his explanations of the service provided. with his explanations of the service provided. More

Everything was fairly routine, except no one came to the visitors waiting lobby to discuss what they found in their safety inspection. That’s ok, I guess, I just assumed nothing was wrong, no further action visitors waiting lobby to discuss what they found in their safety inspection. That’s ok, I guess, I just assumed nothing was wrong, no further action needed. However, I was told it would take 3-3.5 hrs. After 4 hrs of no one reaching out, I had to find a service manager in order to inquire about the status of my car. Once they found my manager, I was told it would be another 30min. In all, I was there for 5.5 hours with only one contact between me and the front desk. And it was contact I initiated. More