Hudson Honda

I had a bad experience working with Hudson Honda. Bottom line: find out all of the dealer fees as soon as possible in the negotiation process. I was quoted what seemed like a good deal on a new CRV. I ask line: find out all of the dealer fees as soon as possible in the negotiation process. I was quoted what seemed like a good deal on a new CRV. I asked about the dealer fees and was told I would receive an email the following day with the fees (thankfully I had not signed anything at this point or left a deposit). The dealer fees added $2,100 to the quoted price - and that figure didn't even include the taxes! $700 for key replacement and fabric protection (don't need it, never asked for it); $350 documentation fee (only $200 doc fee at the dealer we ended up buying from); $235 for plate TRANSFER (actual transfer cost from NJ DMV is $135 for the vehicle we were interested in; dealership we ended up buying from charged $135 - check made out directly to NJ, not the dealership); $810 destination fee (destination fee built into quote at other dealership). After I responded to the email stating that the steep fees made the quoted price no longer acceptable, I never received a response from the sales associate. We ended up buying at another dealership who quoted all dealer fees upfront and we paid the quoted price. I received a call several days later from a Hudson Honda manager asking how the sales experience went. Apparently the sales associate never told the manager that the deal never went through. The manager offered an apology, but no explanation for the fees and simply said he would speak with the associate. I actually had a good initial experience with the sales associate who was very friendly, personable, and knowledgeable about the vehicle and explained everything very well during the test drive. This may have been just a bad experience that I had because I see many positive reviews on this website. My advice is get the out-the-door price right away so that there are no surprises. Also, we came to the dealership twice and both times were there for several hours, much of the time spent sitting alone at a table or in a sales office waiting around for the associate to run numbers, or speak with a manager, etc. Bring a good book with you. More

Brian was very accomodating and attentive to my needs. He made sure that all my many questions were answered. The final price was not exactly what I was hoping for but he anabled me understand why this was s made sure that all my many questions were answered. The final price was not exactly what I was hoping for but he anabled me understand why this was so. I will seek his services in the future when the time comes for me to lease a new car. More

La experiencia en este Dealer fue excelente , el Sr Castro fue muy profesional en su desempeño , nos dio una explicacion detallada sobre las diferentes opciones que teniamos , ademas cuando nos decidim Castro fue muy profesional en su desempeño , nos dio una explicacion detallada sobre las diferentes opciones que teniamos , ademas cuando nos decidimos por el auto que queriamos nos dio todas las explicaciones que necesitabamos saber . Yo realmente recomiendo este dealer y especialmente al Sr Castro , asi como su Gerente y al Sr Solares por su profesionalismo . More

The Salesman spent a lot of time with out! It was a very good Experience! I would highly recommend it.The service department is another story, they are not very good! You need better quality control in the good Experience! I would highly recommend it.The service department is another story, they are not very good! You need better quality control in the service department. Sales is fine! Thank you! More

overall the employees are very friendly, helpful and willing to help you. they take their time in helping you. they try to work with your needs and your budget. willing to help you. they take their time in helping you. they try to work with your needs and your budget. More

Once again is worth mentioning that my Sales rep. Yilko Delgado has always giving me white glove treatment thru the years, to the extend that I have either purchased or leased a total of 5 auto with Mr Del Delgado has always giving me white glove treatment thru the years, to the extend that I have either purchased or leased a total of 5 auto with Mr Delgado playing a big roll in my decisions. More

Ralmente estoy muy agradecida por la atencion brindada por uds, porque han sido muy claros y concretos. Erick se ha tomado todo el tiempo para explicarnos y mostrarnos cual era nuestra mejor conveniencia por uds, porque han sido muy claros y concretos. Erick se ha tomado todo el tiempo para explicarnos y mostrarnos cual era nuestra mejor conveniencia para lo que estabamos buscando, facilitandonos todo el proceso de pasar nuestro lease a financiacion que veniamos buscando desde hace 5 anos. Muchas gracias!!! More

Overall experience was good nice company and friendly dealers. Our dealer was really nice and We recommend him to other people. We also recommend Hudson Honda to our friends and family. dealers. Our dealer was really nice and We recommend him to other people. We also recommend Hudson Honda to our friends and family. More

I had a good experience with Hudson Honda. They were friendly, informative and customer oriented. I would recommend Hudson Honda if you want to make your next car purchase or lease. friendly, informative and customer oriented. I would recommend Hudson Honda if you want to make your next car purchase or lease. More

I have bought vehicles from Hudson Honda before and I have never been disappointed with the quality of their services. Special thank you for Andres and Daniel for making it fast and easy. I have been e have never been disappointed with the quality of their services. Special thank you for Andres and Daniel for making it fast and easy. I have been enjoying the new Cr-Z and would gladly come back at the end of the lease. Happy Holidays! More