Hubler Chevrolet

Wort Customer Service I have been trying to buy a pickup truck from Hubler Chevrolet for over a month. I call about one truck they had on their website. I was approved and I have been trying to buy a pickup truck from Hubler Chevrolet for over a month. I call about one truck they had on their website. I was approved and told the truck would be ready the next day at 6pm. I received a phone call around 5pm telling me that the truck was in the garage ans they would call me when it was ready. This was a Tuesday. One Friday after not hearing from anyone I decided to call my sale person Sandra who then told me that the truck did not pass inspection and I needed to pick a different truck. I said OK thank for not selling me a bad truck and gave her 2-3 more used truck from their site. Over the next couple days I did not hear from Sandra and noticed that the first truck I looked at was still on the site only $2,500 more then it was. After about a week goes by I called again and after some phone tag Sandra said she was still working on finding me a truck and would get back with me. 5 or so days go by I called again and Sandra said she would pass me over to a person named Willie Cook to help me because he know more about truck the she did. Willie calls me the next day and asked what kind of used truck was I looking for. At this point I said I just need a Truck to transport my son's .25 Midget race car. He said OK I will call you back. 2 days go by and I have not heard from Willie so I call and leave him a message. The next day I did not hear from him so I call and have to leave him an other message. This was a Friday. Guess what I still did not receive a phone call from him so on Monday I tried calling him again. I left him a message again. Then when I hang up the phone I called Sandra again and she said that did not sound like Willie and she would talk with him and find me a truck and call me back with in a 1/2 hour. Guess what? She did not call me back. Then on Thursday I get a call from someone from Hubler asking me if I have purchased a truck yet. I told her what was going on and that I was up set that no one returns my phone calls and she said she would have someone call me back to help me find a truck. I told her that while she was on the phone I found 2 truck in my price range that would work. She took the stock #'s and asked if I could come in the next night to look at them. I said I could but wanted to make sure they would work with my payment first. She said she would email me the info and I asked her if she had my email address and she repeated my correct email back to me. And Guess what happens then. NO Email or phone call until the next night asking me to be there at 6pm this was at 5pm. It must be great to be so busy that you do not need you return phone calls. I even sent a general email telling my story and did not hear back from that either. I am very upset with this whole experience. More

It was great! My sales guy did a great job! He was very friendly and kind. It was a smooth experience! Will do again! It was nice! Good job My sales guy did a great job! He was very friendly and kind. It was a smooth experience! Will do again! It was nice! Good job More

Oil Change I've come to expect great service from Hubler and they didn't disappoint. The cookies and car wash was a nice touch that I didn't expect. Nice touch. I've come to expect great service from Hubler and they didn't disappoint. The cookies and car wash was a nice touch that I didn't expect. Nice touch. More

Great service All staff were professional. From the advisors to the techs. Great group of people. Everyone seams to want to help in any way. That's always a plus in All staff were professional. From the advisors to the techs. Great group of people. Everyone seams to want to help in any way. That's always a plus in my book. Thank you More

Efficient, friendly, expert! John is always great to work with to get my car serviced! Love his efficiency! Great to work with a professional. Glad to have him on my team! John is always great to work with to get my car serviced! Love his efficiency! Great to work with a professional. Glad to have him on my team! More

Excellent Jeff Williamson and Doug Gibson helped us. They were excellent and efficient in helping us lease our 2016 Chevrolet. We have been coming to Hubler Jeff Williamson and Doug Gibson helped us. They were excellent and efficient in helping us lease our 2016 Chevrolet. We have been coming to Hubler for at least 10 years and we have always had the best service. More

Better communication concerning service work for consumer It would nice that once the job has been completed that someone would notified the consumer. And not have them worrying about what's going on. It would nice that once the job has been completed that someone would notified the consumer. And not have them worrying about what's going on. More

Great Everyone was great, polite and professional couldn't ask for better treatment. I would recommend Hubler to anyone that needed professional service. Th Everyone was great, polite and professional couldn't ask for better treatment. I would recommend Hubler to anyone that needed professional service. Thanks for a good experience. More

2016 SS Camaro Ronnie Lee and the team at Hubler helped me get the best deal possible on this car and didn't stop until I was satisfied. Ronnie Lee and the team at Hubler helped me get the best deal possible on this car and didn't stop until I was satisfied. More

Friendly staff, excellent and efficient work I was in for service on my 2014 Silverado, and it needed a special replacement part. The staff was very quick to offer me a "loaner" vehicle so I cou I was in for service on my 2014 Silverado, and it needed a special replacement part. The staff was very quick to offer me a "loaner" vehicle so I could return to work. The truck was ready the next day...and I immediately noticed how smooth the ride was after tire rotation and balancing. It was a great experience, and I always enjoy my service visits to Hubler (especially with breakfast served while you wait!). More