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Hubert Vester Honda - Service Center

Wilson, NC

4.7
441 Reviews
Call Service Center (252) 674-1463

441 Reviews of Hubert Vester Honda - Service Center

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December 10, 2024

pleasant and polite service, always courteous The very nice and polite gentleman who drove me home and later picked me up to get my car. More

by DRPEACOCK59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The very nice and polite gentleman who drove me home and later picked me up to get my car.
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Dec 12, 2024 -

Hubert Vester Honda responded

Thank you for sharing about your recent Service visit. I am pleased that Ashley Brown served you well. I believe the other gentleman to which you refer is Willie Neal. We appreciate your recognition of him and his interpersonal skills. Willie has been a member of our Service team for 28 years and is dedicated to serving our customers in whatever capacity is needed. Thank you again for your positive review. Lisa Owens Customer Relations Manager

December 07, 2024

The staff I interacted with were courteous and answered my questions promptly. They had my car serviced in a timely manner. It was a good experience thanks for all they did. More

by iamdrewm@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Hubert Vester Honda responded

I am pleased to hear that you found our Service team supportive and helpful and that your repair work was completed quickly and to your satisfaction. Thank you for taking the time to share your feedback about your positive experience with us. We look forward to assisting you again. Lisa Owens Customer Relations Manager

December 06, 2024

They raised their prices and dropped the free check. This dealer does not care about keeping your business like they did a year or so ago. More

by m481388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carly Fulghum
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Hubert Vester Honda responded

I am sorry to hear that we have left the impression that we do not care about keeping our customers satisfied. We certainly strive to stay competitive with our pricing. I'm not sure about the 'free check' to which you refer. Our multi-point inspection is part of each service performed. And, though we charge a diagnostic fee, if the repair is performed by us it is waived/absorbed. Our Service Manager, Heith Cummings, would be happy to discuss your concerns further with you. Please reach out to him at your earliest convenience at (252) 399-0800, ext. 4201 or hcummings@hvautogroup.com. Lisa Owens Customer Relations Manager

December 03, 2024

Heith Cummings went above and beyond to replace my daughter’s A/C compressor after initial repair options did not work. More

by RFERRELL95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Hubert Vester Honda responded

Thank you for recognizing Heith Cummings and the excellent service he provides. He is relentless in problem-solving and ensuring our customer's satisfaction. We appreciate having the opportunity to be of service to you and your family. Lisa Owens Customer Relations Manager

November 22, 2024

They were efficient and charged me a reasonable amount for the services that I received! More

by RONALDT60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Hubert Vester Honda responded

Thank you for your positive feedback about your recent Service visit. We appreciate your business and look forward to serving you again soon. Lisa Owens Customer Relations Manager

October 30, 2024

very friendly took me right in (of course I had an appointment) and got my vehicle serviced. More

by JAYLYNGAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Fulghum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellington Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 30, 2024

Wonderful sums it all up! !! Quick oil change, updated on future needed and topped off all fluids as needed. More

by yagyrltip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
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October 12, 2024

Service was fast, customer service and everything was just perfect they let you know what is needed for your car More

by WANDABOO.WARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Fulghum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellington Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 05, 2024

Wonderful and easy experience. Ashley greeted me in a very professional and friendly way. He made the process stress free. More

by JAMIE.LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 03, 2024

Very professional and the work was done in a timely manner as always! Best place to take your vehicle! More

by RLBM84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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