Isabel Wilson
Isabel Wilson at Hubert Vester Honda
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Isabel Wilson

Service BDC Appointment Coordinator

Hubert Vester Honda

3701 Raleigh Rd Pkwy W
Wilson, NC 27896

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3.6
5 Reviews
3.6

5 Reviews

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5 Reviews of Isabel Wilson

October 30, 2024

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Employee Rating

very friendly took me right in (of course I had an appointment) and got my vehicle serviced. More

by JAYLYNGAGE
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Workmanship
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Service Communication
Recommend Dealer
Yes

October 12, 2024

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Service was fast, customer service and everything was just perfect they let you know what is needed for your car More

by WANDABOO.WARD
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Workmanship
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Recommend Dealer
Yes

October 03, 2024

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It was a rainy day and cars backed up in service lane and it did not appear that the advisors or assistants were trying to move them for the customers. Had to walk in the rain to check in. Why would they hav More

by TAMBOTTOMS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 03, 2024

Hubert Vester Honda responded

Thank you for taking the time to share feedback about your recent visit. Although a busy Service Department is a good 'problem' to have from a business standpoint, we can have moments where our current process may not flow as smoothly as we would like. Hence, our constant tweaking to improve. I understand your frustration at not having a cleared, covered Service Drive during check-in and I do apologize. I am glad to hear that once checked in, your service was performed quickly and that you were promptly notified of its completion. We appreciate your patience and hope you will allow us the opportunity to serve you again. Lisa Owens Customer Relations Manager

May 25, 2024

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Only problem was that when I was contacted about the need for tires, the person did not tell me my vehicle was done and I waited another hour before asking if my vehicle had been lost. It was then that I was More

by Irma
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Service Communication
Recommend Dealer
Yes

January 20, 2024

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Employee Rating

Was very pleased with the prompt service. All personnel were friendly and helpful. Look forward to having my crv serviced at HV again. More

by EJOHNSONC62
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Recommend Dealer
Yes

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