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House of Imports
Buena Park, CA
831 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 831 reviews
October 14, 2003
Service department is friendly and usually pretty responsive. Ryan is good. Sales department I am waiting to evaluate. New 04 SL coming in end of the month. My friends have bought several MB's th responsive. Ryan is good. Sales department I am waiting to evaluate. New 04 SL coming in end of the month. My friends have bought several MB's there and have had generally good experiences. However, the sales reps for those deals have all left House of Imports. Don't know why... The only problems I have had so far has been the transition between a departed salesperson and the new person taking over. I had no idea what was happening and nobody placed my order after the old sales departed. Hopefully I will have a good experience at the end of the month. More
by eychen
