House of Imports
Buena Park, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 934 reviews
Recently I purchased a vehicle from House of Imports. Enjoyed how they worked in a team like fashion. Angie started helping, then Brooke took over then back to Angie. Not really sure if that’s the norm, Enjoyed how they worked in a team like fashion. Angie started helping, then Brooke took over then back to Angie. Not really sure if that’s the norm, but it felt like a collaboration effort between everyone. Above anything was the finance department. Ab was great! I purchased a pre-owned car and he was extremely helpful with the warranty process. Enjoyed my experience. On another note— my two front tire went down on the way home. I emailed and called and no answer. I wish the same tenacity and grit they had with the purchase of the vehicle was the same for little infractions or services. Thank you Jennifer More
Great experience no Pressure sales team purchased the vehicle online and was pleasantly surprised when I took delivery of the vehicle. It was better than I expected. First class operation. vehicle online and was pleasantly surprised when I took delivery of the vehicle. It was better than I expected. First class operation. More
I recently purchased a 2026 C300. The entire purchasing process was super simple which included a trade in. Between texting and a couple of phones calls the deal was complete. I only The entire purchasing process was super simple which included a trade in. Between texting and a couple of phones calls the deal was complete. I only spent approximately 1.25 hours at the dealer with the trade in and signing papers for the new vehicle. Danny from House of Imports Mercedes made the progress super easy. I would definitely purchase another vehicle from this dealer. More
I had a Good experience,at House of Imports,and Hae/Alexis IS an excellent representative for Mercedes/House of Imports.She was helpful and accommodating on all questions,and for the Future. Hae/Alexis IS an excellent representative for Mercedes/House of Imports.She was helpful and accommodating on all questions,and for the Future. More
They sold me a vehicle with a broken tire stem a safety issue leaking axle and brake squeak refuse to do the repairs under the 5 day 250 mile return did not own investigation found the axle was still cover issue leaking axle and brake squeak refuse to do the repairs under the 5 day 250 mile return did not own investigation found the axle was still covered under manufacture warranty which they did not tell me.Do I returned car and purchased it back when I went to sign the docs the second time the manager never disclosed that I no longer have the 5 day return policy he rushed thru that which I feel is fraud I purchase the car should have been the same rules that applied but I’m considering putting them on the. News 2 on your side for deceptive practices. More
VIP service with the team service advisors management led by Ryan Anderson,. The minute I pulled into be greeted, it was White glove service for my service B and I appreciate the team always going beyond wit by Ryan Anderson,. The minute I pulled into be greeted, it was White glove service for my service B and I appreciate the team always going beyond with follow up correspondence throughout the service. More
Amber and Brooks team went beyond to help to find the car that I wanted and they did extraordinary service to wrk the deal and be satisfied with the trade value as well the overall deal thank you amber a car that I wanted and they did extraordinary service to wrk the deal and be satisfied with the trade value as well the overall deal thank you amber and brook for your help I am enjoying the Mercedes Bnz Sclass ! More
The customer service and the mechanics are really good here. My car always comes out a lot better and drives a lot better after the mechanics work on the car. here. My car always comes out a lot better and drives a lot better after the mechanics work on the car. More






