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House of Imports

Buena Park, CA

4.7
831 Reviews
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 831 reviews

March 13, 2013

Hello, From first contact with The House of Imports, Jason Hogben was forthright in all points of our conversation. I am and expect direct dialog in business transactions. Jason answered my questions More

by slaiyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hogben
Mar 29, 2013 -

House of Imports responded

Stephen, thanks so much for your review. We're happy to hear you've been well taken care of by Jason, Linda, and the rest of our team, and we hope your wife is loving her new C250. Please let us know if there's anything else we can do for you. See you on the road!

March 09, 2013

My wife and I both went to see Jason, before we start I told him what I want and expect. Jason listened to my needs and he delivered. He pointed out all the different features on the car the difference b More

by juatalig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hogben
Mar 29, 2013 -

House of Imports responded

Thank you so much for your recommendation of Jason and the team! We are so happy to hear you've had a great experience with us. We hope to continue to serve you for many years to come. Please do not hesitate to give us a call if there is anything more we can do for you.

September 10, 2012

Excellent Service! Usually only people with bad experiences write online reviews so I wanted to balance the favor. Good job to the Marketing guy at autonation for the professional email asking for More

by Mike_Newport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kym
Sep 11, 2012 -

House of Imports responded

Thank you so much for taking the time to leave us this review! We love to hear from our customers, and we're so thrilled you have had such great experiences with us. If there is anything else we can do for you, please give us a call and let us know.

July 25, 2012

I just wanted to share my recent experience with the House of Imports in Buena Park, California. If you are considering a purchase at this dealer, new or pre-owned, I would caution that you pay close a More

by rockstardoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Amani
March 07, 2011

Just took possession of a 2011 E350 and must say these guys are the best, especially Arnold in new car sales...absolutely zero pressure and frankly quite helpful (delivered our last E350 to the house!). More

by 11Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold (sales) and Susan (finance)
June 08, 2010

I took my car in for service A maintenance. I brought in a coupon printed out from their website ($100 off the regular price. Pretty good huh). Asked them to look at brake, too. After all, they did my rear More

by quochle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Kelly
March 17, 2010

Brought my CLS to House of Imports after the horrible experiences @ Fletcher. Never any issues after getting the car back. Great service and always willing to help take care of any issues. Cost is very c More

by WALDCLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
October 27, 2009

Matt Lerop (Service Advisor) was great in finding all the issues with my 2002 C230k, when I took it in for oil change. My car still have one month left on the Mercedes extended warantee, therefore, I didn't More

by spatgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lierop (Service) & Memo Leon (Finance)
August 23, 2005

Watch these guys like a hawk. Took my car there for a oil change service and they found about 4 things wrong with my car totaling $3,200. Told me it would be dangerous for me to drive the car off their lot. More

by buellwinkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
March 29, 2005

Purchased a 2003 clk in February 2003. What a terrible experience. I waited 7 months for the car and was constantly assured my car would be here first in December then January, then Feb. They told me my o More

by cty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Alex and Lisa
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