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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
853 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 853 reviews

September 06, 2021

Great service and pressure free selling. Have bought a half a dozen cars here over the year and often recommend family and friends to them. More

by Eamedina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and Nina
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Sep 08, 2021 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 06, 2021

That was an great experience to buy a M4. The car was perfect, the agents were very nice. Mr. Awad helped me a lot, he was petient, kind and helpful. More

by Desheng Dai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louay Awad
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Sep 09, 2021 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 06, 2021

Service Writer Adam is friendly and knowledgeable with his job. I see him each time I go in there. Thank You for all your help More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Sep 09, 2021 -

House of Imports responded

Hello Robert, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 03, 2021

I had an excellent experience at House of Imports recently, when I went in for my first service on a new AMG Station Wagon I purchased last year. My service manager, Adam, immediately recognized how More

by duxnpux
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam
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Sep 08, 2021 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2021

Very bad attitude if u can’t make deal with them. They will tell u not deserve Mercedes ..if we can not make deal just stop calling me. Not call Customer and be rude to them. I know I don’t deserve AMG. More

by Arnoldren
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
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Sep 07, 2021 -

House of Imports responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 627-5553 -- we hope to hear from you soon.

August 30, 2021

This is my second car purchased from house of import. Great service, great price and great quality , I will definitely recommend House of Import to my friends. More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag
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Sep 04, 2021 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2021

Excellent assistance & service.Professional, Knowledgeable of his job.Considerate & wholesome personality. Reliable & always willing to help . An asset in your company. More

by jessieflowers61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan , Halina
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Sep 04, 2021 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 26, 2021

From sales, finance, service team and General Manger the entire team was very professional friendly and super accommodating! More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Tony and Edwin
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Sep 04, 2021 -

House of Imports responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2021

Andrew was very helpful during our cars servicing and repairs. More

by Eliza.erika89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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Sep 04, 2021 -

House of Imports responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2021

Staff is very nice and friendly and give good advice More

by isabelbelgica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lin lin Ma,and his collegues
Report | Print
Sep 04, 2021 -

House of Imports responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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