House of Imports

My service advisor Adam T always does a wonderful job in assisting me with my car needs. He explains things thoroughly and makes sure the car is serviced successfully and promptly. I go there because I kn assisting me with my car needs. He explains things thoroughly and makes sure the car is serviced successfully and promptly. I go there because I know he will ensure the job gets done and he is also friendly and understanding. Thank you Adam T. More

By the time I made my service there was construction work near them and they had to sto car wash, other than that everything is perfect near them and they had to sto car wash, other than that everything is perfect More

I appreciate the time and care Jag put in to ensure everything was done properly and excellent customer care by him everything was done properly and excellent customer care by him More

Straight to the point and efficient. Delivered as promised. Car was serviced with issue. Thank you promised. Car was serviced with issue. Thank you More

Sam Hwang is one of the best Mercedes dealers in Southern California. We have been purchasing our Mercedes from Sam for the past 15 years. Sam always makes the purchasing process a smooth and pleasant one f California. We have been purchasing our Mercedes from Sam for the past 15 years. Sam always makes the purchasing process a smooth and pleasant one from start to fininsh. More

I have been coming to this dealer for 17 yrs! Bill Chow is the best Service Advisor is the best Service Advisor More

Horrible Service, Horrible Customer Service and Horrible Pricing!!!! Please view my full review on House Of Imports on Yelp.. I will never recommend this dealership to anyone! Pricing!!!! Please view my full review on House Of Imports on Yelp.. I will never recommend this dealership to anyone! More

Adam was a true journeyman professional , trustworthy and efficient. I only want him to help me with my car. He is the best service advisor I have worked with efficient. I only want him to help me with my car. He is the best service advisor I have worked with More

Service dept markets unnecessary services and vehicle parts. They perform unrequested services and are not open and upfront about planned service. They misquote the customer on service requests. For exam parts. They perform unrequested services and are not open and upfront about planned service. They misquote the customer on service requests. For example: customer authorized use of unauthentic mercedes benz parts. Too much turnover of service advisors. More

My vehicle was scheduled for a recall service and the whole process was professional handled from the dropping off of the vehicle to the picking up was outstanding . whole process was professional handled from the dropping off of the vehicle to the picking up was outstanding . More