House of Imports

We have gotten no real response even when they failed to send you the title of the car by the time your temporary license expires. We were overcharged for licensing fees and taxes and had to pay them again send you the title of the car by the time your temporary license expires. We were overcharged for licensing fees and taxes and had to pay them again a second time. We tried to be understanding, as sometimes mistakes do happen. However, they have made no effort to reimburse us for the extra charges or even be communicative about it; our money had simply vanished. More

Not only that, they were very obscure about when your car would be delivered and if there had been changes or delays. We had to wait and wait until we had to find out what was going on ourselves. It seems th would be delivered and if there had been changes or delays. We had to wait and wait until we had to find out what was going on ourselves. It seems that some of the dealers there don’t care about the customer at all after the sale, and were quite busy with golf while we were inundated with the mess he had created. More

It seems that some of the dealers there don’t care about the customer at all after the sale, and were quite busy with golf while we were inundated with the mess he had created. I bought a lot of cars before the customer at all after the sale, and were quite busy with golf while we were inundated with the mess he had created. I bought a lot of cars before in my life and had my fair share of problems, but never this badly. There were problems on their side that were never told to us, and we had to seek out solutions in their place. Honestly, this was more trouble than the car was worth. More

I received outstanding service from mathew garapic while purchasing my new Maybach S680 thank you so much mathew and the whole team at house of imports I couldn't be more pleased with my experience. purchasing my new Maybach S680 thank you so much mathew and the whole team at house of imports I couldn't be more pleased with my experience. More

The vehicle I received was not a CPO, in other words, the delivery of the vehicle was not treated as a new vehicle. No sanitizing of the vehicle and/or detailing was performed for the delivery. Especially delivery of the vehicle was not treated as a new vehicle. No sanitizing of the vehicle and/or detailing was performed for the delivery. Especially during a time of COVID. Call it being picky, however when I purchased my other mercedes slk350 from a different dealer, it was delivered with the intent of keeping me as a customer. Don't know where the lack of attention to detail on the vehicle went, however, I am satisfied with the vehicle. Guess you can't ask for much when buying a CPO from House of Imports. Thank You. More

I haven’t had any negative experiences except during my last visit. Car was returned in a very dirty condition last visit. Car was returned in a very dirty condition More

I come here for excellent service. . They truly respect my time. And I do like getting a continuous update. my time. And I do like getting a continuous update. More

Service advisor provided great service and was very communicative. Car service was completed promptly and pick up was very smooth. communicative. Car service was completed promptly and pick up was very smooth. More

Allan Halina is one of the great service writer, he ensure everything will be done properly. after the service my car was so dirty and dusty, Car wash was the one of the services i miss here on this lo ensure everything will be done properly. after the service my car was so dirty and dusty, Car wash was the one of the services i miss here on this location. More

Saleman very good and nice man very knowledgeable man very responsible and respected very mr Stan very good person very responsible and respected very mr Stan very good person More