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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

March 21, 2024

My first time visiting House of Imports, “I was completely impressed with their professionalism and customer service.” Their customer service was second to none. James and Kevin always answer quest More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James and Kevin
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Mar 23, 2024 -

House of Imports responded

Hi Dave, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

March 16, 2024

Nick Salama was so honest and good, he made our purchase so easy. Thank you Nick! More

by Ramishuhaibar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salama
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Mar 19, 2024 -

House of Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you ever need help, just give us a call. Happy motoring!

March 15, 2024

I got my new Mercedes here and Abraham helped me from A to Z. It was my first time leasing a Mercedes so I had a lot to catch up with how to use all the amazing features that the car offers, and he guided More

by Amyheejilee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham
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Mar 18, 2024 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 06, 2024

Paul was easy to have a conversation with! Paperwork was flawless and fast! Thank you! More

by HLDao77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Jovel
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Mar 12, 2024 -

House of Imports responded

Hi, we're happy you found Paul to be so supportive during your experience here at House of Imports. If you ever need help, just give us a call. Happy motoring!

March 05, 2024

So far been ok but need to contact the limited warranty number to get response. More

by mercedessyen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony from AUTOLAND who connected with Jim O.
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Mar 08, 2024 -

House of Imports responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (714) 627-5553 so we can assist you further.

March 04, 2024

We had a hassle-free experience. Very courteous staff. They helped us tremendously at a late hour. We highly recommend this dealership. More

by barslpac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Morones, Mindy Yeung
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Mar 08, 2024 -

House of Imports responded

Thanks so much for the warm recommendation of the team here at House of Imports. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 03, 2024

I didn't get enough explanation, forced me to buy a car in a hurry, and after buying a car, I didn't like the service. I am not satisfied this time. More

by Kyoung Choi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan
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Mar 08, 2024 -

House of Imports responded

Hi Kyoung, we are deeply disappointed by your experience at House of Imports. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5553 to discuss what we can do to help.

March 03, 2024

Expeditios service and the facilities are nice and clean and good selection of vehicles keep up the good work More

by juanlopezug42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
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Mar 07, 2024 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 02, 2024

Always have the time slot available for me to bring my car for service same day when I need it. I give 5star to this place. More

by bijal79_in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Mar 05, 2024 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 29, 2024

I had to service my vehicle. They did a great job and fast. I'm happy with the service provided. More

by Unitedsemi09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Pacheco
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Mar 05, 2024 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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