House of Imports

This is a 8 times i bring this car back for services . No on seen to care due to the on going problem ......... Please take care of this correctly .... ( Every time more money Added ) No on seen to care due to the on going problem ......... Please take care of this correctly .... ( Every time more money Added ) Thanks More

I call rep Sam Hwuang and ask him if he has e450 . at the moment he doesn’t have one . 23 days later he call me that he has one coming. The nice thing about his team service is that I don’t have to com at the moment he doesn’t have one . 23 days later he call me that he has one coming. The nice thing about his team service is that I don’t have to come down to the dealer show room. Everything was done by phone . All the way to financing.. Sam’s team is really a world class service. I will highly recommend not just the car it’s the service. More

Sales people were very helpful and friendly. Overall a very positive experience. I would purchase again from this dealer. Overall a very positive experience. I would purchase again from this dealer. More

Very happy with the service I received. Car was ready as promised, Andrew Tiotuico, my advisor, always is professional, courteous, and friendly. From my arrival to picking my car, everyon Car was ready as promised, Andrew Tiotuico, my advisor, always is professional, courteous, and friendly. From my arrival to picking my car, everyone provided excellent customer service. More

Allen Halina made the first service of vehicle very easy, but initially, I had trouble with service dept. receptionists. Trying to contact a Service Consultant to set an appointment was very impersonal and but initially, I had trouble with service dept. receptionists. Trying to contact a Service Consultant to set an appointment was very impersonal and actually became difficult. More

Made an appointment with one of the dealers but he was too busy for me when we got there. I was then pawned off to someone else. I was told that my new dealer had worked there for thirty years but he did too busy for me when we got there. I was then pawned off to someone else. I was told that my new dealer had worked there for thirty years but he did not seem like he had the experience of a long time dealer. He was very friendly and helpful. Several times we were left sitting and waiting to do something. Got there at three and left there at eight. We already had the car picked out, which was presented to us in a very great way. So why did it take so long? More

Helpful, good service, clean place ,greeting when pulled in, less time waiting and offer loaner car .Overall it's a pleasant visited. in, less time waiting and offer loaner car .Overall it's a pleasant visited. More

Took my car to House of Imports for Service, the staff were all friendly, courteous and helpful. I was early for my appointment, instead of having me wait, they assigned a Service Consultant to assist me were all friendly, courteous and helpful. I was early for my appointment, instead of having me wait, they assigned a Service Consultant to assist me so I don't have to wait. Allan Halina, Service Consultant, explained what services will be performed for my car in detailed. Allan also kept me informed (called me quite a bit) while my car was being serviced, he was great! Thank You! More

The Sales Associate, Ali Hamze is so nice to assist me in my car purchase. I am very satisfied and happy with his service. my car purchase. I am very satisfied and happy with his service. More

Kris Sharma, Excellent and very professional service advisor. Very happy with the work on my S560. advisor. Very happy with the work on my S560. More