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House of Imports
Buena Park, CA
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 840 reviews
March 19, 2022
They are very kind and trustworthy. The used car they had was very good.I bought Honda Pilot 2019. with good price. They was honest, and I did not choose unnecessary acceress. I have The used car they had was very good.I bought Honda Pilot 2019. with good price. They was honest, and I did not choose unnecessary acceress. I have drive for a week, and it's in perfect condition. Mr. Ali, in particular, was very kind. He explained the car in detail and helped me get good insurance cheaply.He did his best. I would recommend this dealer shop and Mr. Ali to others. I'm very very satisfied. Thank you More
by wooti82
Employees Worked With
Ali Hamze
March 16, 2022
Went in for a scheduled oil change and while preforming there inspection they where able to find a small leak that was covered under warranty. Gave me a loaner for the night and next morning car was ready. there inspection they where able to find a small leak that was covered under warranty. Gave me a loaner for the night and next morning car was ready. More
by reyesjonathan89
Employees Worked With
Allison
March 14, 2022
The service tech Vincent Rodriguez was great to work with. He has customer service that goes above and beyond. We appreciate him keeping us updated to the status of our Vehicle. Awesome guy inside and o with. He has customer service that goes above and beyond. We appreciate him keeping us updated to the status of our Vehicle. Awesome guy inside and out. More
by Kiddie316
Employees Worked With
Vincent Rodriguez
March 14, 2022
I was greeted and assisted in a timely manner. The sales person provided attention to detail as to what i was looking for. I knew what i wanted and the purchase of a new car was seamless. Highly r The sales person provided attention to detail as to what i was looking for. I knew what i wanted and the purchase of a new car was seamless. Highly recommend anyone to make your next car purchase with House of Imports. More
by Pattyvaldezmsw
Employees Worked With
John
March 11, 2022
The appointment system they use makes it efficient to drop off car for service. Something similar to collect the car after service is complete would be preferred. Suspension of complimentary car wash as drop off car for service. Something similar to collect the car after service is complete would be preferred. Suspension of complimentary car wash as well as ongoing construction is a bit of a negative. Service advisor communicated well and met all my requests. More
by Capitán Hook
Employees Worked With
Domique Torres
