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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

March 31, 2022

Bill Chow has always done a phenomenal job in my service needs. He deserves a raise! More

by Hadurity2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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Apr 05, 2022 -

House of Imports responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 29, 2022

I called them, they had the car ready for test drive. I liked the car and bought it within the hour. More

by Danny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in Sales. Kevin in Finance
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Apr 02, 2022 -

House of Imports responded

Hi Danny, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2022

Josephine was extremely helpful and attentive to getting us in our new vehicle. We have received tremendous service from the Hwang team for over 45 years. More

by anniefan1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josephine Hwang
Report | Print
Mar 31, 2022 -

House of Imports responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 24, 2022

She is a very nice and very helpful person. Very clearly introduce and explain the car feature. I will highly recommend in future. More

by jackycheung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josephine Hwang
Report | Print
Mar 28, 2022 -

House of Imports responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

March 24, 2022

Andrew T. is an excellent service rep, he is very helpful and makes it easy to deal with car issues. More

by natalie
Recommend Dealer
Yes
Employees Worked With
Andrew T.
Report | Print
Mar 28, 2022 -

House of Imports responded

Hi Natalie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2022

Ordered a vehicle and waited almost a year for delivery. Now the vehicle has arrived and I’m being charged “market adjustment” on top of MSRP. I understand this fee is being charged because of supply and de More

by Brooklyn MC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JO
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Mar 28, 2022 -

House of Imports responded

Hi Brooklyn, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (714) 627-5553 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

March 23, 2022

Sales Rep. Ron provided excellent customer service in a timely fashion. Entire process was quick and easy. More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
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Mar 26, 2022 -

House of Imports responded

Hi Julie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2022

I took my GLA 250 to fixed the problem. My provider Andrew was very impressed. He is the best customer service, friendly, very helpful and professional. More

by Tippi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew T
Report | Print
Mar 28, 2022 -

House of Imports responded

Hi Tippi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 23, 2022

Andrew T. is always a pleasure to work with. He did an awesome job with staying in touch while my car was being worked on. More

by Monica1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew T
Report | Print
Mar 28, 2022 -

House of Imports responded

Hi, we appreciate you taking the time to leave us a response. Drive safe, and we'll see you on the road.

March 23, 2022

very good attention. and fast! Your technicians are very nice and professional Its very nice and professional technicians, if you need help in Spanish, ask for Vicente, v More

by nayely.rlopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicente rodriguez
Report | Print
Mar 28, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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