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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

April 21, 2022

The customer service at House of Imports was superb. Very knowledgeable employees and excellent inventory. Shout out to Sam for going above and beyond to ensure I had a pleasant purchasing experience an More

by jwilliams80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Apr 25, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

April 18, 2022

It is always a wonderful experience at this store I would not go anywhere else for any type of services ever! More

by brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronelle Florentino, Susan Beck, Kevin Sanchez, Ryan Anderson, Allison Enciso
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Apr 22, 2022 -

House of Imports responded

Hi Brad, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 18, 2022

Excellent service! They make sure to give the best service. Your car is in excellent hands at House of Imports. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag, Reyatt
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Apr 22, 2022 -

House of Imports responded

Hi Sam, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 18, 2022

Woke up to a bolt in one of my recently installed tires, called the service advisor and she asked me to come in straight away. I waited for about an hour while it was addressed, tire was replaced under war More

by Capitán Hook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domique Torres
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Apr 21, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 16, 2022

Excellent profesional friends there found problems right always was expensive but the good nice and clean More

by maria Loera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
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Apr 20, 2022 -

House of Imports responded

Hi Maria, Thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 16, 2022

my experience with this dealer was no a good one at all! ! I originally bought the car there, when i first picked up my car it had an issue so i had to leave it there for a few days before i could drive it More

by hmvazquez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales and service
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April 15, 2022

Great services and great price. I know the sales person for 5 years, will keep loyal it More

by Eva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josephine
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Apr 17, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2022

The follow up service is not good. Never recommend this dealer for buying used car. More

by dmoon1445
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
both of the salesperson and the manger.
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Apr 15, 2022 -

House of Imports responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 13, 2022

It was a very smooth pleasant experience and Melissa Nguyen was very professional and helpful. More

by Lbrito09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
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Apr 16, 2022 -

House of Imports responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2022

Great service and super nice! They are super fast and waste no time! Highly Recommend More

by karolinejimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
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Apr 14, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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