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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
827 Reviews
Call Dealership (714) 627-5553
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 827 reviews

April 18, 2022

Woke up to a bolt in one of my recently installed tires, called the service advisor and she asked me to come in straight away. I waited for about an hour while it was addressed, tire was replaced under war More

by Capitán Hook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domique Torres
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Apr 21, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 16, 2022

Excellent profesional friends there found problems right always was expensive but the good nice and clean More

by maria Loera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
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Apr 20, 2022 -

House of Imports responded

Hi Maria, Thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 16, 2022

my experience with this dealer was no a good one at all! ! I originally bought the car there, when i first picked up my car it had an issue so i had to leave it there for a few days before i could drive it More

by hmvazquez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales and service
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April 15, 2022

Great services and great price. I know the sales person for 5 years, will keep loyal it More

by Eva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josephine
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Apr 17, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2022

The follow up service is not good. Never recommend this dealer for buying used car. More

by dmoon1445
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
both of the salesperson and the manger.
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Apr 15, 2022 -

House of Imports responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 13, 2022

It was a very smooth pleasant experience and Melissa Nguyen was very professional and helpful. More

by Lbrito09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
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Apr 16, 2022 -

House of Imports responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2022

Great service and super nice! They are super fast and waste no time! Highly Recommend More

by karolinejimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
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Apr 14, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2022

Good communication from the service advisor, explained throughly with works performed, and the service was done in a timely manner. More

by Jimmy Hsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chu
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Apr 14, 2022 -

House of Imports responded

Hi Jimmy, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

April 11, 2022

Agent Bryan was very attentive, professional, and answered all my questions very clear. This made my experience an excellent one. More

by Mscarrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hoffrichter
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Apr 14, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 09, 2022

The sales person I worked with (Ronelle) was professional the first time I worked with her which was the reason I returned to House of Imports for the second transaction. I found the dealership showroom to More

by ddbarbera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronelle Florentino
Report | Print
Apr 11, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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