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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

May 05, 2022

Very nice people you don’t need wait long they explained what they were doing to your car friendly approach More

by Margaret magtibay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
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May 09, 2022 -

House of Imports responded

Hi Margaret, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 05, 2022

The dealership went above and beyond took care of all my service needs ! I wanna thank Brian my service advisor for all his help! I went in to get my headlight fixed and my car looks amazing you guys are aw More

by Ant Duran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian My service advisor
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May 09, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 02, 2022

Great experience. Melissa went above and beyond to ensure I had a good experience and made me feel like a valued client. More

by Bianca.torres26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
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May 05, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2022

Everyone in the service department provides friendly and efficient service. Coming to this location for car service makes everything easy. I highly recommend this service center. More

by sunbow695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Bahena
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May 04, 2022 -

House of Imports responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 30, 2022

Kevin Sanchez wrote the contract of sale. Very professionally accomplished. Before I met Kevin, another staff whose name I cannot recall worked with me on all the details, put the temporary More

by yuanyu1938
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sanchez, and the other person who I described in the review.
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May 03, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2022

Good customer service and professional. Service advisor knows what I need and give advice on how to take care of my vehicle in best condition. More

by Johnnyhvo72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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May 04, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 29, 2022

I have had a very friendly sales person, very efficient and save customer time as well. More

by jbyun2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Tewes Sanchez
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May 03, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2022

Adam with the service team was great and had me in and out with ease! More

by Daniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam T
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Apr 27, 2022 -

House of Imports responded

Hi Daniel, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 25, 2022

Everyone in their service department is warm and professional. I am very happy. The reason I like Mercedes-Benz is because I like Sam's team. Thanks again! More

by Jenelleli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag
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Apr 27, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 22, 2022

Coming to this location for our car service you all make things easy. Melissa, truly takes care of her customers. More

by cinzia soave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Apr 24, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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