Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
Contact Dealership
View Awards

6862 Auto Center Drive

Buena Park, CA

90261

Directions

By Type

Showing 840 reviews

May 19, 2022

I had a great service advisor Dominique she stayed on top of everything with my vehicle call me every time she get new information thank you so much Dominic I appreciate you you are so awesome More

by MEME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique
Report | Print
May 19, 2022 -

MEME responded

MEME I had a great service advisor Dominique she stayed on top of everything with my vehicle call me every time she get new information thank you so much Dominic I appreciate you are so awesome.

May 19, 2022

Robert Coll was very helpful and easy to work with, He was very honest and straightforward. I had an amazing experience. I was in an out in a matter of a couple of hours. Even though this is a tough t More

by hussein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robert coll
Report | Print
May 22, 2022 -

House of Imports responded

Hi Hussein, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 17, 2022

Excellent service and sales department! Jaq is efficient, friendly and provides excellent customer service! Highly recommend this dealership! More

by Edther4learning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaq
Report | Print
May 20, 2022 -

House of Imports responded

Hi, thanks so much for the warm recommendation of the team here at House of Imports. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 16, 2022

Allison Enciso was very friendly and helpful at the service area. She informed me of all the problems that needed service. She was informative, very detailed and not pushy. I appreciate her professi More

by pgutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Enciso
Report | Print
May 16, 2022 -

pgutierrez responded

Allison Enciso was very friendly and helpful at the service area. She informed me of all the problems that needed service. She was informative, very detailed and not pushy. I appreciate her professionalism and the car was completed at the time promised. I will continue to get my car fixed with your dealership. Thank you.

May 16, 2022

Excellent and prompt service especially when I was a "waiter". Attentive to all my concerns More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
Report | Print
May 18, 2022 -

House of Imports responded

Hello Glenn, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 14, 2022

My sales person Ron Amani was terrific. he made the whole process easy. Thanks HOI More

by Chano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Amani
Report | Print
May 17, 2022 -

House of Imports responded

Hi Chano, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2022

Excellent service and very nice staff. The staff was very attentive and made you feel important. More

by DeeDee Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
Report | Print
May 16, 2022 -

House of Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2022

The dealership was great, fast and very easy to work with. Always a pleasure to visit and have my car repaired! More

by emaldonado13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Report | Print
May 11, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2022

Always a great experience from HOI. Kris took care of everything for me. Easy experience. More

by swaters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
Report | Print
May 11, 2022 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2022

Great customer service. Went in w/ a scheduled appointment to drive one of their cars. No pushy "Salesman questions" just some small chat... walked over to the vehicle I was More

by Ftrejo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Le, David Kim
Report | Print
May 09, 2022 -

House of Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at House of Imports. Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...
61
62
63
...
84