Back

House of Imports

Buena Park, CA

4.7
827 Reviews

6862 Auto Center Drive

Buena Park, CA

90261

Directions

By Type

Showing 827 reviews

May 16, 2022

Allison Enciso was very friendly and helpful at the service area. She informed me of all the problems that needed service. She was informative, very detailed and not pushy. I appreciate her professi More

by pgutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Enciso
May 16, 2022 -

pgutierrez responded

Allison Enciso was very friendly and helpful at the service area. She informed me of all the problems that needed service. She was informative, very detailed and not pushy. I appreciate her professionalism and the car was completed at the time promised. I will continue to get my car fixed with your dealership. Thank you.

May 16, 2022

Excellent and prompt service especially when I was a "waiter". Attentive to all my concerns More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
May 18, 2022 -

House of Imports responded

Hello Glenn, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 14, 2022

My sales person Ron Amani was terrific. he made the whole process easy. Thanks HOI More

by Chano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Amani
May 17, 2022 -

House of Imports responded

Hi Chano, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2022

Excellent service and very nice staff. The staff was very attentive and made you feel important. More

by DeeDee Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
May 16, 2022 -

House of Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2022

The dealership was great, fast and very easy to work with. Always a pleasure to visit and have my car repaired! More

by emaldonado13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
May 11, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2022

Always a great experience from HOI. Kris took care of everything for me. Easy experience. More

by swaters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
May 11, 2022 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2022

Great customer service. Went in w/ a scheduled appointment to drive one of their cars. No pushy "Salesman questions" just some small chat... walked over to the vehicle I was More

by Ftrejo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Le, David Kim
May 09, 2022 -

House of Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at House of Imports. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2022

Very nice people you don’t need wait long they explained what they were doing to your car friendly approach More

by Margaret magtibay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
May 09, 2022 -

House of Imports responded

Hi Margaret, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 05, 2022

The dealership went above and beyond took care of all my service needs ! I wanna thank Brian my service advisor for all his help! I went in to get my headlight fixed and my car looks amazing you guys are aw More

by Ant Duran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian My service advisor
May 09, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 02, 2022

Great experience. Melissa went above and beyond to ensure I had a good experience and made me feel like a valued client. More

by Bianca.torres26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
May 05, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
61
...