House of Imports
Buena Park, CA
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My C300 had gasoline smell from the outside so brought it it to House of Imports-BP. Bryan Hiffrichter was my service advisor. He was cordial and very friendly. He explained the possibility of what the issue it to House of Imports-BP. Bryan Hiffrichter was my service advisor. He was cordial and very friendly. He explained the possibility of what the issue could be. Processed the paperwork, told me it’s still under warranty and gave me a loaner car. I was out in 15 minutes. Bryan called me in the afternoon to give me an update. Picked up the car the next day free of charge. Very pleased with the service. Definitely will recommend to friends and family. More
Hello Team , What lost a star was not having accommodations such as water for guest or a offer ride home since I did leave my car there. accommodations such as water for guest or a offer ride home since I did leave my car there. More
Honesty. ...pleasant....Bill Chow is very accomodating, a very nice person to deal with. He takes good care of the customer, a wonderful person. ...pleasant....Bill Chow is very accomodating, a very nice person to deal with. He takes good care of the customer, a wonderful person. More
I enjoyed working with House of Imports for my GLE purchase. I worked with Ronelle and she helped me along the way. She is so sweet and very helpful. I am so glad I got to do business with her. I am o purchase. I worked with Ronelle and she helped me along the way. She is so sweet and very helpful. I am so glad I got to do business with her. I am out of state and she made the sale so easy. Thanks Ronelle!!! -Chloe Arms More
I had a great service advisor Dominique she stayed on top of everything with my vehicle call me every time she get new information thank you so much Dominic I appreciate you you are so awesome of everything with my vehicle call me every time she get new information thank you so much Dominic I appreciate you you are so awesome More
Robert Coll was very helpful and easy to work with, He was very honest and straightforward. I had an amazing experience. I was in an out in a matter of a couple of hours. Even though this is a tough t was very honest and straightforward. I had an amazing experience. I was in an out in a matter of a couple of hours. Even though this is a tough time to buy car, They made it really easy for me. I highly recommend it and it I will always go back. More
Excellent service and sales department! Jaq is efficient, friendly and provides excellent customer service! Highly recommend this dealership! Jaq is efficient, friendly and provides excellent customer service! Highly recommend this dealership! More