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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

June 16, 2022

Dealership is very nice I a plweased with Jim my service advisor he is awesome More

by Ssalon146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
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Jun 17, 2022 -

House of Imports responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

June 16, 2022

My sales representative was amazing and extremely helpful! She was also, above all things, patient and answered every question I had leaving no stone unturned. More

by Maria Rojas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josephine
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Jun 17, 2022 -

House of Imports responded

Hi Maria, we're happy you found our staff to be so supportive during your experience here at House of Imports. Thank you, and have a fantastic day!

June 10, 2022

My maintenance tech (Allison) was excellent. Best service one might expect. Extremely helpful and knowledgeable. More

by alexsot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Encaso House if Imports.
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Jun 12, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 09, 2022

Jag treats us like family. He gave us an unique hospitality during our visit. Thank you Jag. More

by Freddyhma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag Reyatt
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Jun 10, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 08, 2022

Everyone was super nice and I was in and out so quick. Took my car in for service. No more than 15 mins there More

by Veronica Santa Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison
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Jun 10, 2022 -

House of Imports responded

Hi Veronica, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

June 07, 2022

The service person, Melissa, was professional and quiet helpful. She responded well to my questions. I was satisfied with her method of dealing with me and wish her continued success since she is new. I ra More

by Pickleball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
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Jun 09, 2022 -

House of Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 14, 2022 -

Pickleball responded

My service visit was positive. Melissa was the service person who helped me. She did a great job. Thanks

June 07, 2022

Everyone was friendly and they were willing to work with me on price. Gary was very responsive and provided excellent service. More

by law2ence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, Stephen, Billy
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Jun 09, 2022 -

House of Imports responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 04, 2022

Amazing and fast process, Cesar definitely awesome, this is place you should go to meet your needs More

by annekepoespasari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
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Jun 06, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

June 03, 2022

Best place to go to when you need fast reliable service and care for your ride. More

by epartida58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison
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Jun 05, 2022 -

House of Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2022

Allison was awesome. It is a pleasure working with her. Got in and out on-time More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Enciso
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Jun 05, 2022 -

House of Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at House of Imports. Don't hesitate to call us if you ever need anything. Be safe on the road!

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