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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

June 30, 2022

Got the GLE 450 today WOW AMAZING JOB , car suspension-ride it’s working amazing , for a while wasn’t adjusting to road conditions properly THANKS to Bill and his Mechanics they did an outsta More

by TRChris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
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Jul 02, 2022 -

House of Imports responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 28, 2022

House of Imports is the best place to take your Mercedes for service or if you want to buy a Mercedes House of Imports is the place to go!!! The Best Mercedes dealership in SoCal! More

by Ivan Monroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Enciso
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Jun 29, 2022 -

House of Imports responded

Hi Ivan, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2022

Great experience fast service staff Vicente and Felipe went the extra mile to make sure I left happy and vehicle at Mercedes standard best service I’ve had in comparison to other Mercedes dealer service More

by saulsegurajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicente and Felipe
Report | Print
Jun 29, 2022 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2022

Received an appointment very quickly and representative was very friendly. The waiting are was nice and clean. More

by rosetheteach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicente
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Jun 29, 2022 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2022

Brian was great and my GLE was ready for pickup sooner than I had expected. Also, since there wasn’t a loaner vehicle available I appreciate the Lyft option! Thank you More

by Donya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian H
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Jun 28, 2022 -

House of Imports responded

Hi Donya, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2022

House of imports is the place to get your next Mercedes. Ask fir Ron, he’s the best! More

by Ofelia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron-Sales -Alan Customer Service
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Jun 28, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 22, 2022

Customer for more than 22 years, Professional service and always satisfied, shoutout to Bill Chow! More

by MaxO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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Jun 23, 2022 -

House of Imports responded

Hi Maxo, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 21, 2022

They completed my service but weren't honest when asked if a part needed to be replaced, and this job, mind you wound up being 1k plus Dollars on the first of the month, also they didn't wash my car which More

by None Ya business
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan
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Jun 22, 2022 -

House of Imports responded

Hi, we appreciate you taking the time to respond. The staff at House of Imports take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5553 to discuss what we can do to help.

June 20, 2022

I love talking my car to House of Imports. They are always ready and Allison spends time explaining what needs to be done. I feel that I receive personal service when I’m there. More

by Yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison
Report | Print
Jun 22, 2022 -

House of Imports responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 18, 2022

They filled up my tank for coming in and doing service with them. That a w big deal these days More

by Jojoelements
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Report | Print
Jun 22, 2022 -

House of Imports responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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