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House of Imports
Buena Park, CA
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 840 reviews
July 11, 2022
Melissa the Service Rep was awesome, knowledgeable and informative. Service was done on time. I have been coming to House of Imports for 24 years ! informative. Service was done on time. I have been coming to House of Imports for 24 years ! More
by ArtR
Employees Worked With
Melissa Nyugen
July 07, 2022
It was a great service from the moment I arrived. very hamable. They attended me in my language. and in a very short time they finished my car service. It was at my disposal. They gave me a service t very hamable. They attended me in my language. and in a very short time they finished my car service. It was at my disposal. They gave me a service to pick me up from my house. thank you .vicente rodriguez More
by Ojose1
Employees Worked With
Vicente Rodriguez
July 04, 2022
Came in for 10k service. Was completed quickly in about an hour. Kris was friendly, courteous, and accurate in his time estimate. Would recommend. Was completed quickly in about an hour. Kris was friendly, courteous, and accurate in his time estimate. Would recommend. More
by Hamsta
Employees Worked With
Kris
July 04, 2022
What I like about this dealership is the costumer service they help with anything if you ask them about a car you like they will explain it to you they help with anything if you ask them about a car you like they will explain it to you More
by Barcelonagarcia07
Employees Worked With
Ron
July 04, 2022
Dropping off my Mercedes was quick and pleasant with Adam, my service advisor. He wisked me off with a loner car and I was on my way in less than 20 minutes. Adam, my service advisor. He wisked me off with a loner car and I was on my way in less than 20 minutes. More
by rkagawa
Employees Worked With
Adam
July 01, 2022
I love HOI. I trust Bryan and Jeff Chung! They're the best. They get the work done correctly, they are kind, and I appreciate their customer service. I honestly I trust Bryan and Jeff Chung! They're the best. They get the work done correctly, they are kind, and I appreciate their customer service. I honestly won't work with anyone else! I love my car and I actually enjoy going into the dealership for service because I know that I am going to be taken care of. More
by CC
Employees Worked With
Bryan Hoffrichter, Jeff Chung
