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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

August 02, 2022

The dealership’s staff are great! The dealership itself is under construction so it made the process of picking out a car a long process since they didn’t have their inventory close t More

by sue.pass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Nader
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Aug 02, 2022 -

sue.pass responded

However, Ed Nader was fantastic to work with. He was kind, professional, knowledgeable and worked as fast as he could to make the car buying process as smooth as possible. He will be our go to guy!

July 31, 2022

Jonathan gave me the best service Jason is very pleasant, friendly and the best staff More

by Dae song
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason... Jonathan
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Aug 03, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 30, 2022

Jake Sanchez was the salesman that helped me out with my purchase and he was outstanding and very helpful with my process for picking the perfect car I needed for my family. I’ll highly recommend jake to an More

by latches_sweater_0b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Sanchez
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Aug 02, 2022 -

House of Imports responded

Hi! We're so happy Jake was able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

July 29, 2022

Clean, organize, short staff at the time of the purchase. Dealer is the one who did the detailing More

by narsjules
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Salama
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Aug 02, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 27, 2022

Good service with reasonable charges, especially Service Advisor, Bill Chow who has an exceptional professionalism to save your budget. More

by bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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Aug 01, 2022 -

House of Imports responded

Hello Bruce, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 25, 2022

Great customer service . awesome atmosphere ,clean and organized . Excellent communication,, my service auditor she was polite and helpful More

by Angfeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
White
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Jul 28, 2022 -

House of Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2022

Friendly staff that is very knowledgeable. My service team always goes beyond good service. Clean facilities and helpful information about my car. Always a great experience when I call for hel More

by Grldbrgss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ching, Michelle
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Jul 28, 2022 -

House of Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2022

Excellent for the dealer will be back again. Quick and responsible and friendly to talk with More

by Houjia0829
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linlin
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Jul 29, 2022 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 19, 2022

Dealership is Very Nice and Clean Associates were Very Friendly and I was Greeted when Arrived Overall Great Experience More

by bsbclubteam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevan
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Jul 22, 2022 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 19, 2022

Great experience. Jim Ononui is first class all the way. We have purchased 5 cars from him and will continue to do so in the future. More

by ecmclaughlinjs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ononui
Report | Print
Jul 22, 2022 -

House of Imports responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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