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House of Imports
Buena Park, CA
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 840 reviews
September 24, 2022
Excellent Service - Quality of service was excellent - Communication between service department was excellent - Service advisor worked with me to ensure I had transportation while my vehicle was being ser Communication between service department was excellent - Service advisor worked with me to ensure I had transportation while my vehicle was being serviced - Service advisor advised me of all vehicle matters and what to expect for next visit More
by garciacm123
Employees Worked With
Khalinder Sharma
September 22, 2022
Adam did an excellent job. He was caring and knowledgeable of my account. He made sure that my vehicle was taken care in record time He was caring and knowledgeable of my account. He made sure that my vehicle was taken care in record time More
by hsectzer
Employees Worked With
Adam Tashchyan
September 17, 2022
I have been a customer of Buena Park Mercedes service dept. since 1999. I have never had s problem.I think the difference was my service consultant Adam was very helpful. dept. since 1999. I have never had s problem.I think the difference was my service consultant Adam was very helpful. More
by nvirayjr
Employees Worked With
Adam, Tashchyan
September 17, 2022
Always excellent, great service & good attitude. I always like this dealership, and Sam Hwang's team there are very helpful and knowledgeable. If any of my friend would like to lease or buy, I wi I always like this dealership, and Sam Hwang's team there are very helpful and knowledgeable. If any of my friend would like to lease or buy, I will definitely send them to House of Imports. More
by diana.wong
Employees Worked With
Sam Hwang, Jordan, Lin Lin
September 16, 2022
First time customer at House of Imports. The entire buying experience was a breeze. Ron the salesperson was very friendly and knowledgeable about the vehicle. The car was great and the exper The entire buying experience was a breeze. Ron the salesperson was very friendly and knowledgeable about the vehicle. The car was great and the experience of buying was awesome. Way to go, House of Imports! More
by Frank Yan
Employees Worked With
Ron Amani
September 15, 2022
I have been a customer of the House of Imports service department since 1998. I have never had a problem. Reliable work at competitive prices. Ryan Anderson and Bill Chow are always very helpful. department since 1998. I have never had a problem. Reliable work at competitive prices. Ryan Anderson and Bill Chow are always very helpful. More
by 7801AHS
Employees Worked With
Bill Chow
September 14, 2022
Buena Park Mercedes has been the best service we have received since owning a Mercedes. I think the difference was our Service Rep Kris. He was great. I would go back to him and purchase my next Mercedes received since owning a Mercedes. I think the difference was our Service Rep Kris. He was great. I would go back to him and purchase my next Mercedes through Buena Park. More
by j_j.vargas
Employees Worked With
Kris Sharma
September 13, 2022
Service was fast and courteous And a couple of service consultants have a long term relationship with my whole family and I felt really comfortable in discussing service options. consultants have a long term relationship with my whole family and I felt really comfortable in discussing service options. More
by austinpark3280
Employees Worked With
Bryan and Ryan
