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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

October 25, 2022

I WAS REALLY HAPPY WITH HOW THEY TRADEME AT THE DEALER SOLVE ALL THE PROBLEM TO GIVE ME THE BEST DEAL VERY PROFESSIONAL, AND FRIENDLY I WILL NOT GO TO ANY DIFFERENT DEALER THAT WAS OUR SECOND More

by BBALOUK66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAL , AND TONY
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Nov 02, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 02, 2022 -

BBALOUK66 responded

THANK YOU

October 22, 2022

Very nice and courteous staff and sales people. It was a very good and nice experience More

by Sahama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remmwbe
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Oct 29, 2022 -

House of Imports responded

Hi Sahama, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 18, 2022

Honest friendly efficient treat the customers like good old friends make feel like at home More

by shihbowen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hwang , Josephine Hwang, Lisa Parasrami
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Oct 24, 2022 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 16, 2022

Best service department. They go above and beyond of our expectations. Alison and Ryan work great together. More

by adrianglugo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison
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Oct 21, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 15, 2022

Great experience with new service writer. Very pleasant. He understood what is required to fix the issues. like his professionalism. More

by Dragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
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Oct 20, 2022 -

House of Imports responded

Dragon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2022

My service manager is just great. She was very attentive and listened to all my request and eventually able to address them at the end of the service. The service performed as promise More

by rchc95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominica
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Oct 19, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2022

Bill Chow and d customer rep was very pleasant and easy to work with, they answered all my inquiries More

by blueviolet26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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Oct 18, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2022

Great customer service in the service department. They have improved, Melissa is great helping customers feel heard. More

by S.K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
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Oct 18, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2022

The service that they render to me is exceptional compare to other dealers. I give a 10 rating being 10 is the highest. More

by C21acastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josephine Hwuang and Jag service adviser
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Oct 18, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 11, 2022

The dealership is always clean and the service department was organized. I was really grateful I was able to get a loaner car when I had my car serviced. More

by Jess Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 17, 2022 -

House of Imports responded

Jess Jess, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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