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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

November 14, 2022

I drove in the service center without an appointment to fix battery issue. Immediate service was provided cover by warranty. Very kind and reliable services, highly recommended! More

by maren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Nov 18, 2022 -

House of Imports responded

Hi Maren, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

November 12, 2022

My service advisor Allison was amazing! The service department was quick, efficient and very welcoming. Allison is honeys and really wanted to make sure that I had the best experience for m More

by stuckOnLa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Encisco
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Nov 21, 2022 -

House of Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to Allison here at House of Imports! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2022

Dealership had exactly what I wanted and the experience went very quick and efficient! Will definitely be back More

by diamondfist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Kim
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Nov 21, 2022 -

House of Imports responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 10, 2022

Abraham couldn't be more helpful and they had the model in the exact color for interior and exterior. More

by Jung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham
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Nov 17, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2022

Bryan Hoffrichter provides what every customer needs; great knowledge, courtesy, and efficiency. I truly appreciate that he took care of my car without any customer-service issues. More

by vostono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hoffrichter
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Nov 17, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

The service here is excellent! They always do such a great job when I bring my car for checkups. More

by Samhyunchung
Recommend Dealer
Yes
Employees Worked With
Alan
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Nov 14, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 07, 2022

Been going to this dealership since the early 90s and I’ve always been satisfied with sales and service. Kudos to Ton Amani, Ryan Anderson and Allison Enciso! More

by Rlceciliomd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson, Allison Enciso
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Nov 15, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2022

Very cool people working there that I dealt with also very professional ,good experience!I'll go back More

by markcarll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
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Nov 14, 2022 -

House of Imports responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 07, 2022

Very excellent service and crew. Service advisor took time to explain everything and saved me time and money. I don't mind the drive and will keep going there as my dealer of choice. More

by Nachi
Customer Service
Recommend Dealer
Yes
Employees Worked With
Adam Tashchyan
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Nov 15, 2022 -

House of Imports responded

Hi Nachi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2022

bill explained everything to me in detail. He was very kind and kept me updated on the whole process. i am so grateful to him. More

by Sihyun yang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
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Nov 14, 2022 -

House of Imports responded

Hi Sihyun, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! Feel free to stop by if you ever need any more help.

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