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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

December 15, 2022

Very kind and great service! Im a lot satisfied and appreciate the service. Thank you! More

by Purpleskimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Dec 19, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 15, 2022

Dominique is a great customer service Rep and the work is always done in a timely manner More

by cerritosaudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
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Dec 20, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 14, 2022

you always give me excellent services when I purchase/lease my cars. I enjoy your services More

by mddoctor888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
dietrich gumbrecht
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Dec 17, 2022 -

House of Imports responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Dec 17, 2022 -

mddoctor888 responded

excellet services

December 12, 2022

Contact the dealer through their website. I identified a car that I wanted and they worked with me to make it happen. I drove out in a brand new GLC43 AMG. They did a wonderful job. More

by calstate3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kake and Jane
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Dec 15, 2022 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2022

The dealership is a dealership but it is the team members that make it an excellent experience!! Melissa is always a pleasure to see and she goes above and beyond to make sure it is a hassle free experience. More

by csoyyocarito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
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Dec 13, 2022 -

House of Imports responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 09, 2022

Service advisor gave details of service package (1st year maintenance) and the estimated cost of service More

by Virgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Dec 12, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

December 08, 2022

Salesman David was very helpful! But when we met w/ Finance person & a Manager, heavy pressure to buy maintenance warranties!! Kept coming at us 4 times when we said No multiple time More

by Marlene Miyoshi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Chang
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Dec 10, 2022 -

House of Imports responded

Hi Marlene, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 08, 2022

Excellent service. The service advisor and her manager were flexible to help me when I was using old coupon flyer. It shows that they value their customers. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
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Dec 12, 2022 -

House of Imports responded

Hi Harry, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests, and we look forward to your next visit!

December 07, 2022

i liked the services. quick, kind,professional explains. she suggested next services i should need. More

by mindywhang55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
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Dec 10, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Dec 10, 2022 -

mindywhang55 responded

good job, keep it up

December 06, 2022

Jag was very good about going over everything and keeping me informed of the progress of the work and when my vehicle would be ready. More

by cicino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag
Report | Print
Dec 08, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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