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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

December 29, 2022

The service and all the staff there was great! They were all very nice and friendly. My only problem was while waiting for the finance portion of buying the car, I was sitting for about an hour wh More

by awgleason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Jason
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Jan 02, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 28, 2022

I loved that House of Imports had a larger inventory from all the other dealerships I had visited. Also, I am very satisfied with my salesman. He was awesome. He was professional, patient, friendly and helpf More

by miss.montano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Alsamad, Kevin Sanchez
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Dec 29, 2022 -

House of Imports responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 26, 2022

Very Clean, professional staffs, very knowledgeable staffs, very friendly, very generous staffs. I truly appreciate this dealership. Thank you More

by Landon Ngo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chung, Sabrina Matus, Valet Team
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Dec 28, 2022 -

House of Imports responded

Hi Landon, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

December 24, 2022

i am going to this dealership for last 22 years. i never had any problems.it is the best.thank you jag.. More

by atiantgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jag
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Dec 27, 2022 -

House of Imports responded

Hi Atiantgill, we are so happy to read such a great review about House of Imports! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2022

Dominque was so nice and very informative . She made it quick and easy to wait there in the lobby before the car was done . More

by Orchid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique
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Dec 26, 2022 -

House of Imports responded

Hi Orchid, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 23, 2022

service representative Melissa was so kind and accurate. And service for wash is always good. More

by User-c56df147dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
melissa nguyen
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Dec 26, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 21, 2022

Melissa Nguyen was very helpful. She made sure to get my car serviced in a timely manner and answered all of the questions I had. Thank you for the amazing service. More

by Satisfied customer
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
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Dec 24, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 20, 2022

Great service! Very attentive, helpful, courteous, and professional!! I look forward to working with them again! Start to finish was a great experience!!! More

by LynnP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Morones
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Dec 22, 2022 -

House of Imports responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 16, 2022

They take the service fast and Very good services I like the lady she very nice More

by Hoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina matus
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December 16, 2022

Bet professional and service was completed in a timely manner, my car was taken immediately amd returned washed. More

by Mimishopper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
It sure
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