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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

January 25, 2023

Very kind and nice place. Very quick on services. highly recommend this dealer for the purchase! More

by Joyce Park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hoyoung Kim
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Jan 29, 2023 -

House of Imports responded

Hi Joyce, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

January 24, 2023

Clean place. Service advisor very helpful and accommodating. Parts took longer time than expected. Service advisor kept me informed about the status. More

by Khalid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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Jan 27, 2023 -

House of Imports responded

Hi Khalid, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, House of Imports

January 22, 2023

Great service, very timely! Everyone pleasant and courteous . Clean environment and great coffee in waiting area More

by rterr25934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jan 23, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 22, 2023

Waiting time is too long even with appointment and problem is not solved. Rep seems doesn't care about customer at all and only try to sell more.. I solved my problem with my other tire shop right awa More

by Ibisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack
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Jan 24, 2023 -

House of Imports responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5553. We hope to hear from you.

January 21, 2023

I have a great service from company! But I wish that Benz should know front wiper blades to be skipping and streaking and nosing. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. jeff chung
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Jan 24, 2023 -

House of Imports responded

Hello Tony, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 21, 2023

The service is very good, the efficiency is also very high, and it is easy to communicate More

by Elly Tien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hang, Josephine
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Jan 21, 2023 -

Elly Tien responded

The service is very good, the efficiency is also very high, and it is easy to communicate

Jan 21, 2023 -

Elly Tien responded

Thank you

January 20, 2023

I had a good and positive experience last time I visited, I bought my car there and have always brought it back there to get it serviced More

by Pablo Custodio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Halina
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Jan 24, 2023 -

House of Imports responded

Hi Pablo, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 19, 2023

Great service, my advisor kept me up on every step. He went over the cost and the explained what services was need on my vehicle with clarity. More

by ibelsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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January 19, 2023

Very accommodative personnels, I’m satisfied, easy to deal with them and very patient talking to the clients. More

by Maria M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, Garry, boomer
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Jan 23, 2023 -

House of Imports responded

Hi Maria , thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 17, 2023

I came in to buy a certified pre-owned GLC350E, Both Nathan and Tarek great customer service. Recommend buying a car from this two persons. 👌 I'll be coming back next year to get an AMG for sure from t More

by Chavandoluis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan
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Jan 21, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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