House of Imports

Great service AAAAA ++++++ highly recommend this dealership. Car service and updates were spot on. Dominique Torres value to the dealership!!!!!!! dealership. Car service and updates were spot on. Dominique Torres value to the dealership!!!!!!! More

Detailed multi point inspection was done and properly documented, Repairs and parts were done and no charged based on extended warranty. Excellent job and very happy as a customer. Very reliable and tru documented, Repairs and parts were done and no charged based on extended warranty. Excellent job and very happy as a customer. Very reliable and trusted dealer . More

My cars leather was scratched and didn’t get a call back after I called back after I called back More

Excellent service and friendly get job done fast professional less wait time,price reasonable can be trust professional less wait time,price reasonable can be trust More

Best dealership there is. Thank you to my service advisor Luis I never have a worry when I leave my car and he always takes care of me if a loaner is needed it’s ready before Thank you to my service advisor Luis I never have a worry when I leave my car and he always takes care of me if a loaner is needed it’s ready before I’m even out the door. Daily updates on my car. Appreciate your help. More

they are very kind and fast step as they can fast especially Andrew is very good and kind fast especially Andrew is very good and kind More

Great after sales service from Krystal Jacob. Car had some rattling noise. She fool owed up with service and arrange for a loaner car even when service department did not have one. It took 17 d Car had some rattling noise. She fool owed up with service and arrange for a loaner car even when service department did not have one. It took 17 days for dealership to issue a check for my tradein. She has been diligently following up and made sure check was FedExed to me. The only - ve experience is that it took very long to get the check for my trade in. I would not give high scores to finance department as it was not communicated how long the process will take to get the check. More

Krystal was very nice and helped us find the car we like. She was upfront and honest with prices and gave us a realistic expectation of what we would pay. She was upfront and honest with prices and gave us a realistic expectation of what we would pay. More

The dealership did not meet my expectation of customer centered service. They returned my car with a quarter tank less than when I dropped it off for service and when I got in the car, it smelled like foo centered service. They returned my car with a quarter tank less than when I dropped it off for service and when I got in the car, it smelled like food. (Like someone ate inside it) They did try to help by filling the tank when I complained but it’s something that should not be happening in the first place. More

It was hard to receive accurate information and cost of the repairs needed. I felt I was being discouraged from doing business at 1st. I walked away without an accurate bill for my repairs. The nonchalant the repairs needed. I felt I was being discouraged from doing business at 1st. I walked away without an accurate bill for my repairs. The nonchalant lackadaisical concerning details was also disheartening. More