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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

February 19, 2023

Friendly staff and fast processing. I recommend to everyone who looking for buy new car. More

by Rsb831
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ho Bang
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Feb 23, 2023 -

House of Imports responded

Hi, thank you so much for your positive comments about House of Imports! We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

February 19, 2023

I have been a House of Imports client for over 24 years and will highly recommend it for service. In particular, Bill Chow has been our service representative for quite a few years now and we con More

by MaxO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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Feb 22, 2023 -

House of Imports responded

Hi Maxo, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 19, 2023

They always provide the best service in service department.. I feel well-served by all the employees. More

by carole Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Feb 23, 2023 -

House of Imports responded

Hi Carole, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2023

House of imports has been my dealership for over ten years. Car after car, the best service. More

by albert_munoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Torres
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Feb 23, 2023 -

House of Imports responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 18, 2023

My service experience with Andrew Tiotuico was great from start to finish. He made sure my car was assessed thoroughly and made the necessary recommendations to get my vehicle running like new. His communica More

by Raymond Maluyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Tiotuico
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Feb 22, 2023 -

House of Imports responded

Hi Raymond, thanks so much for the warm recommendation of the team here at House of Imports. Drive safe, and we'll see you on the road.

February 18, 2023

Very good service thank you for helping us get a good card 👍👍👍👍👍👍👍👍👍👍 Dear Ahmed, Thank you for visiting House of Imports. We appreciate the opportunity to earn your business. More

by Experttowinginc
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alison
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Feb 22, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 17, 2023

Very professional Mellisa gave me updated progress until my ca ready When I arrived the dealer, My car was ready to go More

by montykim31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mellisa
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Feb 21, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 17, 2023

service consultant is polite and very professional waiting area is clean waiting time is correct More

by earnestinetu
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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Feb 21, 2023 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 17, 2023

Everyone is very welcoming and personable. Extremely customer oriented and helpful throughout the entire process. More

by Laura Perches
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Gary and Jason
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Feb 21, 2023 -

House of Imports responded

Hi Laura, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 15, 2023

David chang was great he helped me thru the whole process and made it very easy also fun for. Also the manager was great and helpful Overall great customer service Indefinitely recommend this dealer More

by Ali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Chang
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Feb 18, 2023 -

House of Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at House of Imports! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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