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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

February 24, 2023

Great service on my car very Frenly personnel and my Advisor was great on answering all my question More

by Kike5032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Matus
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Feb 28, 2023 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 28, 2023 -

Kike5032 responded

Thank you so munch see you soon.

February 24, 2023

The service was great. I was checked in with ease and my car was done just a few hours after. I would come here again for service. More

by steve.lopeznetwork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Report | Print
Feb 28, 2023 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2023

Excellent sales team and we are every happy with the new car we get. Highly recommended to others More

by Dr Hung-Min Sung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Same, Josephine and Lin lin
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Feb 24, 2023 -

Dr Hung-Min Sung responded

Great team under Sam Huang Job well done

Feb 28, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

I’m very happy with House Of Imports service, Ms Nguyen is very helpful, professional and such a sweet person listen to customer with patience and nice smile , she is great service consultant. More

by Mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
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Feb 25, 2023 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2023

Amazing service overall. This dealership is very clean and pleasant to lounge in while waiting for my car service. More

by Serra525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison
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Feb 25, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2023

House of Import’s service department is the best! My service advisor, Adam is courteous and knowledgeable, he listens to my concerns and takes good care of me and my car More

by kchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Tashchyan
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Feb 24, 2023 -

House of Imports responded

Hi Kchen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 21, 2023

HOUSE OF IMPORT if not the BEST will be much better than any Mercedes dealer that I had been visited the last 18 + years friendly service people ask you anything you need or sometimes they inspection free More

by GIOVANNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Feb 24, 2023 -

House of Imports responded

Hi Giovanni, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 21, 2023

Good service. Good communication with customers. Allison was a great advisor. I will recommend this dealership. More

by Gmc3798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
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Feb 25, 2023 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 20, 2023

The service department is always respectful of the customers time in getting things done. This was my first time with service advisor who was fantastic. More

by SNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisaa Nguyen
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Feb 24, 2023 -

House of Imports responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2023

Service was done on time as promised. Sabrina, service advisor was professional and explained everything in details More

by nchheda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Matus
Report | Print
Feb 24, 2023 -

House of Imports responded

Hi Nchheda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, House of Imports

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