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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
859 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 859 reviews

April 18, 2023

We love Andrew. He keeps us informed. The loaner cars are amazing and very tempting More

by deedickens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Apr 24, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 16, 2023

I'd like to compliment one of your employees, Allison Enciso, for the excellent service she provided Us for the last 2 + years. Allison always helped and guided us to our vehicle needs and kept the vehic More

by chernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison, Enciso
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Apr 21, 2023 -

House of Imports responded

Hello Chernandez, we're happy you found our staff to be so supportive during your experience here at House of Imports. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 16, 2023

Everyone is kind. The advisor, Bill Chow, is helpful. He never suggests any unnecessary service. More

by pro4child
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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Apr 21, 2023 -

House of Imports responded

Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 12, 2023

Bill Chou slowed his great knowledge on vehicle maintenance needed and provided greatest service info. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chou
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Apr 21, 2023 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 09, 2023

Jag was professional and knowledgeable. He went above and beyond his duties as device manager. More

by brianalockhart
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jag
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Apr 21, 2023 -

House of Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2023

From the first visit to the car purchase, it was so smooth, and I thank the dealer for quickly and actively finding the car I wanted. More

by gyutaelee718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham
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Apr 21, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

Our dealer adviser Bryan was courteous and very helpful. We do all our services and purchased two cars at this dealership. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan
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Apr 21, 2023 -

House of Imports responded

Hi Dave, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 31, 2023

I am very satisfied for services and maintenance jobs, I will keep going visit for next service’s also More

by donghyeog.kim
Recommend Dealer
Yes
Employees Worked With
Edmond
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Apr 03, 2023 -

House of Imports responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at House of Imports. If you ever need help, just give us a call. Happy motoring!

March 30, 2023

Very kind and helpful staff! Very accomodating to our specific wants and needs. Found what we were looking for! More

by Jwprida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ho Bang, Kevin Sanchez
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Apr 04, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2023

very helpful, dependable and accommodating facility. The transaction was easy. Overall good service and client satisfaction. More

by valerio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag
Report | Print
Apr 04, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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