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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

March 30, 2023

very helpful, dependable and accommodating facility. The transaction was easy. Overall good service and client satisfaction. More

by valerio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag
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Apr 04, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 30, 2023

Bryan absolutely provided very efficient service! All went well, from scheduling~ the whole process was excellent. More

by rosie_renee
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisey
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Apr 04, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 29, 2023

Jonathan and manager jane help me to get new beautiful SL63amg with special rate. They are nice always and good deal available . Must go house of import if you want to get NEW Mercedes 😀 . More

by eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jane, jonathan
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Apr 01, 2023 -

House of Imports responded

Hi Eric, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 28, 2023

They do not have good service and they did not fix the car well I had to return it 2 times More

by sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jag
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Apr 01, 2023 -

House of Imports responded

Hi Sarah, we appreciate you taking the time to respond. The staff at House of Imports take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5553 to discuss what we can do to help.

March 28, 2023

Our sales representative, Paul Jovel is very professional and knowledgeable. He helped us in making our decision much easier. Paul is very patience and Honest in answering all our questions. He gave us all p More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Jovel
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Apr 01, 2023 -

House of Imports responded

Hi Michael, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 25, 2023

Attentive, excellent service! The entire team was simply awesome - leased many cars and SUVs from Sam for over 10 years. Introduced numerous friends to this dealership. Also love More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, Sabrina
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Mar 29, 2023 -

House of Imports responded

Hi, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value .we hope you'll consider us again in the future!

March 25, 2023

I visited the house of Imports Mercedes Benz in Buena Park and the service given to me was 5+ stars!! They really make your experience comfortable, memorable, and hassle free! I had to get my sports car More

by Mariah C .
Recommend Dealer
Yes
Employees Worked With
Sabrina Matus
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Mar 29, 2023 -

House of Imports responded

Hi Mariah, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value. we hope you'll consider us again in the future!

March 25, 2023

Overall good services and clients satisfaction. I would recommend to friends or relatives to come here. More

by ASom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Khalinder Sharma
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Mar 29, 2023 -

House of Imports responded

Hi, We appreciate your positive review about your recent experience with us! We're always here to provide exceptional service at a great value. we hope you'll consider us again in the future!

March 24, 2023

The transaction was easy and personal were very accommodating. Do not assume that their non-negotiable price as a negative. It's their business model. More

by M_Bimmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Nuygen
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Mar 28, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 23, 2023

Very good in customer service and fast. the facility is clean and you can see your car while doing the service in the monitor. More

by Allantandoc421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew T
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Mar 28, 2023 -

House of Imports responded

Hello Allan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future.

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