House of Imports

My service representative was terrible just brushed me off the entire appointment. Asked for a service quote to be sent over to me via email, I haven’t received it. Made a appointment for 8am and was told off the entire appointment. Asked for a service quote to be sent over to me via email, I haven’t received it. Made a appointment for 8am and was told it would be a few hours wait, had to my a fuss about that, went in for an alignment car was not test driven by tech, tech just check off good on 95% of the inspection sheet. Wheel was back straight but car still pulls to the left when driving not satisfied with service and customer service at this location More

Took my car in for repair. Adam Tashchyan provided excellent care and service. Car was repaired and returned to me in excellent and clean condition. Adam Tashchyan provided excellent care and service. Car was repaired and returned to me in excellent and clean condition. More

Jake’s attention was good, friendly, he knew how to help me, but the waiting time was too long me, but the waiting time was too long More

Daisy and her manager were very nice and helpful I will bring my car again Service was perfect and the way they treated me was the best bring my car again Service was perfect and the way they treated me was the best More

I’ve been a customer of HOI for over 2 decades. Sam Hwang and his team are absolutely the best in the industry. They are extremely knowledgeable and helpful even after sale. There’s never any pr Sam Hwang and his team are absolutely the best in the industry. They are extremely knowledgeable and helpful even after sale. There’s never any pressure. The whole buying experience was very pleasant. More

This is my second time purchasing a vehicle from House of Imports and both experiences were good. I recently traded in my Mercedes Benz 250 for a Mercedes Benz GLE 350. My sales rep Dietrich was great. When Imports and both experiences were good. I recently traded in my Mercedes Benz 250 for a Mercedes Benz GLE 350. My sales rep Dietrich was great. When I told him exactly what I was looking for he provided it without showing me other options I wasn't interested in. He was very tentative and patient with me. More

Excellent customer service. The House handles everything, you are checked in quickly and pick up is a breeze. The House handles everything, you are checked in quickly and pick up is a breeze. More

Excellent customer service. The House handles everything, you are checked in quickly and pick up is a breeze. The House handles everything, you are checked in quickly and pick up is a breeze. More

When I bought a car 4 years ago, the financial advisor pushed hard on extra coverage which increased my payment significantly, so it was very unpleasant. I bought a new car this time, and the atmosphere h pushed hard on extra coverage which increased my payment significantly, so it was very unpleasant. I bought a new car this time, and the atmosphere has completely changed. There was no push, and it felt so good to see it fit the consumer's position as much as possible. Throw away your preconceived notions and visit again. More

I had a wonderful experience when it comes to my car service. Although it took some time to fix my car, but the wait was worth it. service. Although it took some time to fix my car, but the wait was worth it. More