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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

April 29, 2023

David Chang was the most conscientious and courteous car salesperson we have met. Knowledgeable and always took time to research answers for us. He also took time after the sale to review all the features w More

by First Time Buyers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Chang
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May 01, 2023 -

House of Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you ever need help, just give us a call. Happy motoring!

April 29, 2023

We had specifics needed for a car. The details of what was needed was so hard to find. JANE CHOI came through. What a wonderful smooth experience. Considering the short amount of time More

by Dante & Anastasia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JANE CHOI
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May 03, 2023 -

House of Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

Great service, thank you Sabrina she made sure my Mercedes received the proper diagnosis and service.A+! More

by louis213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Matus
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May 01, 2023 -

House of Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at House of Imports. Drive safe, and we'll see you on the road.

April 28, 2023

Awesome service, quick and easy, pleasant experience, I will definitely go back to the place if I need any additional service More

by kbo4jc
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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May 01, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 27, 2023

Everyone is very nice and attractive, work efficiently and that’s important for good customer service. More

by Misslive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Tashchyan
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May 01, 2023 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 27, 2023

Sales representative was very helpful and knowledgeable. Showed many of the options about the car, too many to learn. The accounting department was also very nice, easy to talk to. The dealership is very More

by Madelinepabro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mouncef Hakim
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May 01, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 27, 2023

The improvement looks great, always satisfied when I get my service done at the dealer there. More

by Cindy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag
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May 01, 2023 -

House of Imports responded

Hi Cindy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 25, 2023

Sabrina, service representative was wonderful! All I can say is that they were prompt, polite and precise! More

by Mslee_math
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina M
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Apr 28, 2023 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2023

I always bring my car to them for service. Very courteous staffs and excellent customer service. More

by Auyang
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 27, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 23, 2023

best dealership ever. best customer service and sales. will definitely be my go to spot when i need a new car More

by youjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sam
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Apr 28, 2023 -

House of Imports responded

Hi Youjen, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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